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"The warmth of the staff was amazing, the bed, room, and amenities are nice too."

"Excellent hot springs "

"Everything was great, staff friendly. The only issue was immediately following the booking of our reservation, we received an email from the hotel stating that renovation was going on and the view from our room would be blocked due to the scaffolding. This was the case, but it was not a big deal. Breakfast was great, too."

"Lovely food both dinner and breakfast the stuff was very nice too "

"Convenient "

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."

"Room was clean, comfortable, and quiet - all making for a great stay!"

"Very enjoyable stay, great food and modern rooms"

"I’ve got a very serious burn injury during my stay at this hotel while using the private hot spring facility provided. And unfortunately none of the staff appeared to understand English well enough to handle the situation."