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Cross Hotel Kyoto

3.5 star property
Riverfront hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Cross Hotel Kyoto

Experience the sleek, contemporary design of this hotel, featuring a beautiful garden with a water feature and lush greenery.
Enter a modern space with a striking geometric sculpture and sleek glass doors.
Relax in our spacious lobby with a central reception desk and comfortable seating area.
Enjoy communal dining in this spacious area with rows of tables and chairs, illuminated by a prominent ceiling light fixture.
Enjoy a city view from the large window, relax on the comfortable sofa, and unwind with a flat-screen TV.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$176
31 July - 1 Aug

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 70 sq m
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 47 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Sofa bed
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

What's nearby

  • Kawaramachi Street - 1 min walk - 0.0 km
  • Nishiki Market - 7 min walk - 0.7 km
  • Kiyomizu Temple - 3 min drive - 1.7 km
  • Nijō Castle - 4 min drive - 2.6 km
  • Kyoto University - 4 min drive - 3.3 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Hotel near Kawaramachi Street
Located close to Nishiki Market and Kyoto Imperial Palace, Cross Hotel Kyoto provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and a lift
  • A 24-hour front desk, concierge services and luggage storage
  • A front desk safe, a porter/bellboy and multilingual staff
  • Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 301 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

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  • Air conditioning
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9.6 out of 10, Exceptional, 2,099 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is Cross Hotel Kyoto pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Cross Hotel Kyoto?

As of 11 Jul 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 31 Jul 2025 start from NZ$175.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cross Hotel Kyoto?

This property doesn't offer parking.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cross Hotel Kyoto?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Cross Hotel Kyoto located?

Located in Downtown Kyoto, this hotel is within a 10-minute walk of Kawaramachi Street, Shijo Street and Nishiki Market. Kyoto Imperial Palace and Nijō Castle are also within 2 mi (3 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

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Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1285 out of 1562 reviews
Rating 8 - Good. 224 out of 1562 reviews
Rating 6 - Okay. 39 out of 1562 reviews
Rating 4 - Poor. 6 out of 1562 reviews
Rating 2 - Terrible. 8 out of 1562 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and modern rooms.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
well located - nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Fahri

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with good location . Will stay again definitely
Stayed 4 nights in Jul 2025

10/10 Excellent

Smith

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, with a great staff and wonderful location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Very central, gorgeous and the staff were wonderful
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and fantastic value. Would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness
Great hotel!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property was fantastic. Room, lobby, and breakfast buffet were all very comfortable and staff was very helpful. We'd be very happy to stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Guillermo

Liked: Amenities
Clean, nice, great location
Stayed 1 night in Jul 2025

8/10 Good

Xianjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's good hotel to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oktar

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Hotel rooms were clean and spacious.
Stayed 5 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great staff, rooms were huge , and the location was excellent. Couldn’t ask for a better hotel in Kyoto!
Stayed 2 nights in Jun 2025

10/10 Excellent

hanhee

Liked: Cleanliness, amenities, property conditions & facilities
This’s great for travelers and locations.
Stayed 2 nights in Jun 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, friendly English speaking staff, attractive facility, ideally located, wonderful breakfast buffet, tasty free coffee in lounge, the list goes on...great stay, would definately come again, highly recommend!
Stayed 4 nights in Jul 2025

8/10 Good

Marcelle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic Location!!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Orlagh

Liked: Cleanliness, property conditions & facilities
Lovely hotel in a perfectly situated spot!!
Stayed 5 nights in May 2025

8/10 Good

Annapurna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to every place a tourist needs
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotel is the perfect combo of great location, thoughtful service, and beautiful design. We opted to add the breakfast when we booked and we’re so glad we did!
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location in Kyoto!
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and clean facilities made for an ideal Place to stay while seeing Kyoto
Stayed 1 night in May 2025

10/10 Excellent

Zev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross Hotel was a great hotel, located in a very convenient location to all tourist attractions, shopping and incredible restaurants!
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff. Excellent breakfast buffet and convenient location.
Stayed 3 nights in May 2025

8/10 Good

Maung

Liked: Cleanliness, amenities, property conditions & facilities
A good one in Kyoto and will stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very clean! Great location to access all spots
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Potoncho Alley with access to many dining, shopping and activities. The hotel service and staff were great! Thoughtful amenities offered too.
Stayed 2 nights in Jun 2025