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JW Marriott Kuala Lumpur

5.0 star property
Central hotel connected to a shopping centre in Kuala Lumpur with 4 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Outdoor pool
Outdoor pool
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Pool
  • Spa
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
The price is NZ$227
includes taxes & fees
19 Oct - 20 Oct
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Sofa bed - single
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Sofa bed - single
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Sofa bed - twin
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Sofa bed - twin
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk
  • Berjaya Times Square - 13 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 18 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk

About this property

JW Marriott Kuala Lumpur

Hotel near Berjaya Times Square
Near Pavilion Kuala Lumpur and KLCC Park, JW Marriott Kuala Lumpur provides a poolside bar, a shopping centre on-site and a garden. Treat yourself to a massage, a facial or a body scrub at Donna, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, concierge services and multilingual staff
  • Smoke-free property, meeting rooms and coworking spaces
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 738 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, recycling and free infant beds

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference centre (8,913 square foot of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on 19 Oct 2024 start from NZ$226.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Kuala Lumpur?

Self-parking is available for MYR 10 per day. Valet parking is available for MYR 30 per day.

What time is check-in at JW Marriott Kuala Lumpur?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this spa hotel is steps away from Fahrenheit 88 Shopping Mall and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is only a 5-minute walk and Raja Chulan Station is 9 minutes.

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1009 reviews" "
Rating 8 - Good. 240 out of 1009 reviews" "
Rating 6 - Okay. 83 out of 1009 reviews" "
Rating 4 - Poor. 47 out of 1009 reviews" "
Rating 2 - Terrible. 29 out of 1009 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
JW never disappoints us. Work better for each of our trip. Worth the money we spend!
Stayed 1 night in Sep 2024

6/10 Okay

Bernard, singapore

Travelled with family
Liked: Staff & service
Not the standard that you expect at JE Marriot. Bidet was leaking, only one bathrobe provided, desk chair worn out and torn. Small cockroach running around the breakfast buffet salad, and another found in our room. But the housekeeping was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Salahuddin

Travelled with partner
Liked: Amenities
Everything was amazing and to a best standard
Stayed 12 nights in Sep 2024

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a nice view. Felt very safe. People were very helpful who worked there and the location was very convenient. Downsides- pool closes at 6pm, which is a bit early for me and there was construction outside at a building across the way so the pool wasn’t as relaxing as it could be. Not the hotels fault (the construction) so that didn’t have any effect on my star rating. Our streaming in the room didn’t work so we couldn’t watch any shows. Other than that, no complaints!
Stayed 4 nights in Sep 2024

10/10 Excellent

Chin Wai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Willy, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was not aware of the additional tourist tax and room charges that is required to be paid upon checking out . This information should be listed clearly during booking for transparency
Stayed 3 nights in Sep 2024

10/10 Excellent

Fasha

Stayed 2 nights in Aug 2024

10/10 Excellent

Hassan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Aug 2024

10/10 Excellent

Kamruj Zaman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here, highly recommend with very helpful staff and very well located with various shopping malls nearby and good transport links. Would definitely come back.
Stayed 7 nights in Aug 2024

4/10 Poor

Bartosz

Business traveller
Disliked: Property conditions & facilities
Worn down property. Too crowded in the hotel. No mini bar. Lake check out possible only at extra charge. Very limited dining options.
Stayed 3 nights in Aug 2024

8/10 Good

Haseeb

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Weng Soon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott hotel is magnificent beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great location opposite pavilion mall and also very close to loads of restaurants along with the famous jalon Alor food street
Stayed 5 nights in Aug 2024

10/10 Excellent

rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Wai Ling

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room facilities were in a state of disrepair. Both the safe and the coffee machine were malfunctioning, despite attempts by the staff to replace them. Regrettably, the replacements also failed after just one night. To make matters worse, there were cockroaches found in the bathroom! While the hotel boasts a prime location and hospitable staff, the room itself was inadequately maintained, making it the most disappointing stay I've experienced at a JW Marriott property.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping
Stayed 3 nights in Aug 2024

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Lifts take forever though
Stayed 6 nights in Jul 2024

10/10 Excellent

Sulasni

Travelled with family
Disliked: Property conditions & facilities
Accessible to KL’s walking district (within walking distance). Furniture in the rooms are pretty old and worn out for a 5-star hotel. Staff are friendly but have difficulties coping with high volume of crowd at check-in. Had to wait more than an hour to check in into our rooms.
Stayed 2 nights in Aug 2024

8/10 Good

WAI YIN, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice and delicious! First time I ate cooked food as breakfast. Usually I only eat vegetable salad because the hotel food not suitable to my taste.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marvin, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It is well maintained and the rooms are comfortable. We spotlight consider the JW Marriott next time we're in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael, Saipan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dining. Nice hotel, excellent service, clean well-amenitized rooms.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kelvin, Auckland Central

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food options
Stayed 5 nights in Jul 2024

10/10 Excellent

Hassan

Stayed 3 nights in Jul 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made my stay here different was the service. Akira (or Akari, apologies) was a very welcoming, friendly and helpful woman at reception. I was a bit stressed as my luggage from Istanbul did not arrive. Dealing with a super warm reception person helped a great deal. After learning of my ordeal, she upgraded me to a very nice room! She didnt have to do that. After checking out, Asmawi at concierge also put in an extra effort to get me a Grab which was difficult during peak traffic. Several Grab drivers opted out but Asmawi persisted until I got my Grab for KLIA express. Will definitely stay here again.
Stayed 1 night in Jul 2024