The Face Suites Kuala Lumpur

5.0 star property
Luxury aparthotel near Suria KLCC Shopping Centre
VIP Access
your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Face Suites Kuala Lumpur

Photo gallery for The Face Suites Kuala Lumpur

Interior
Sundeck
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, dishwasher, electric kettle

Overview of The Face Suites Kuala Lumpur

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is NZ$137
Price available on 19/5/2024

Check out the area

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Popular LocationTHE FACE Suites Cafeteria1 min walk
  • Popular LocationKLCC Station15 min walk
  • Popular LocationBukit Bintang Station6 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Separate bedroom
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
2 bedrooms
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Kuala Lumpur

The Face Suites Kuala Lumpur is located in Golden Triangle, a neighbourhood in Kuala Lumpur, and is in a shopping district. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • Cafe: In House - 3 min walk
  • Mixing Room - 4 min walk
  • Starbucks - 4 min walk
  • Restoran Kak Mah Tomyam - 3 min walk
  • Deepblue - 1 min walk

About this property

The Face Suites Kuala Lumpur

Luxury aparthotel near Suria KLCC Shopping Centre
This aparthotel features 2 restaurants, 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Conveniences include a washer/dryer and an electric kettle, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
The Face Suites Kuala Lumpur offers 200 air-conditioned accommodations with washers/dryers and a safe. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 90 per night

Bathrooms

  • Shower
  • Slippers
  • Hairdryer
  • Towels provided
  • Shampoo
  • Dressing gowns
  • Soap
  • Toilet paper
  • Bidet

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 25 2024 to March 27 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

Property is also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Face Suites Kuala Lumpur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. The swimming pool will be unavailable from March 25 2024 until March 27 2024 (dates subject to change).

How much does it cost to stay at The Face Suites Kuala Lumpur?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 19 May 2024 start from NZ$137.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Face Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Face Suites Kuala Lumpur?

Self-parking is available for MYR 10 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at The Face Suites Kuala Lumpur?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Face Suites Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee.

Where is The Face Suites Kuala Lumpur located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. Suria KLCC Shopping Centre and KLCC Park are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

The Face Suites Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 916 out of 1580 reviews" "
Rating 8 - Good. 466 out of 1580 reviews" "
Rating 6 - Okay. 109 out of 1580 reviews" "
Rating 4 - Poor. 57 out of 1580 reviews" "
Rating 2 - Terrible. 32 out of 1580 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kinga

Liked: Cleanliness
Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andiraa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 12 nights in Mar 2024

6/10 Okay

Ricky

Travelled with family
Liked: Cleanliness
Apartments don’t have telephone connections with the reception Poor views due to recently erected face styles building. Didn’t supply salt or sugar. Breakfast was very expensive and not many western food options. Not value for money at all. Key card didn’t work so they had to arrange physical keys for us. I had to go to the reception multiple times to get the physical key as they don’t have phone/intercom in the apartments. On the positive side, it’s very clean and spacious. Property is in a resonance state.
Stayed 4 nights in Mar 2024

10/10 Excellent

Josielyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chi Wai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great , staff are friendly and super helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
Central location
Stayed 8 nights in Mar 2024

10/10 Excellent

MER VIRAY

Stayed 2 nights in Mar 2024

2/10 Terrible

NENG JIE

Business traveller
Disliked: Amenities, property conditions & facilities
They couldn’t find the breakfast note in my booking and was made to walk to and fro the restaurant located in the other building and the reception to de conflict and still they tell me they can’t find it even after showing them my email booking… Apart from that, the hotel is really old and definitely not a 5 star.
Stayed 3 nights in Mar 2024

2/10 Terrible

Feras, Jeddah

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Wai Ho

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hot water can be hotter. It feels too cold for a hot water
Stayed 3 nights in Feb 2024