COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in a new window
See all properties

Overview of Berjaya Times Square Hotel, Kuala Lumpur

Photo gallery

Featured image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Berjaya Times Square Hotel, Kuala Lumpur

4.5 out of 5

3.7/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationBerjaya Times Square1 min walk
    Popular LocationJalan Alor6 min walk
    Popular LocationPavilion Kuala Lumpur12 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)43 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Bukit Bintang neighbourhood, Berjaya Times Square Hotel, Kuala Lumpur is connected to a shopping centre. The area's natural beauty can be seen at KLCC Park and Batu Caves, while Berjaya Times Square and Perdana Botanical Gardens are popular area attractions. Travelling with kids? Make time for National Zoo, or head to an event or a match at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
View map
Map
Popular Location

What's nearby

  • Berjaya Times Square - 1 min walk
  • Low Yat Plaza - 3 min walk
  • Jalan Alor - 6 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Kottu Malai Pillayar Temple - 17 min walk

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • Big Apple Restaurant — 1 min walk
  • Samplings on Fourteenth — 1 min walk
  • Burger on 16 - 3 min walk
  • Castleا - 3 min walk
  • Bintang Revolving Restaurant - 4 min walk

About this property

Berjaya Times Square Hotel, Kuala Lumpur

4.5-star luxury hotel connected to the convention centre in Bukit Bintang
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 650 rooms boast deep soaking bathtubs, and offer free WiFi and sitting areas. 24-hour room service and fridges are standard, as are LCD TVs with satellite channels.
Berjaya Times Square Hotel, Kuala Lumpur offers 650 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 38 for adults and MYR 28 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Basketball
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Malay
  • Vietnamese

Business services

  • Business centre
  • Conference centre (18794 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 255.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 38 for adults and MYR 28 for children (approximately)
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self-parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 255.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Berjaya Hotel Times Square
Berjaya Square
Berjaya Square Hotel
Berjaya Times
Berjaya Times Square
Berjaya Times Square Hotel
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Berjaya
Times Berjaya Square
Berjaya Times Square Hotel, Kuala Lumpur Hotel
Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 257 out of 998 reviews
5 - Excellent 26%
Rating 4 - Good. 376 out of 998 reviews
4 - Good 38%
Rating 3 - Okay. 199 out of 998 reviews
3 - Okay 20%
Rating 2 - Poor. 104 out of 998 reviews
2 - Poor 10%
Rating 1 - Terrible. 62 out of 998 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with group
Disliked: Cleanliness
great location and attached to Times Square Mall
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pro- The room was very spacious, clean and with a beautiful swimming pool view. The mattress was hard and very comfortable. The evening refreshment was beyond expectation as all I thought was just a drinks but there was fried rice, samosa, curry puff, 4 different types of cakes, 3 types of fruits and drinks. Cons- No proper explanation was given on the club premier benefits. There were no drinks in the mini bar as stated and also no shower gel but manage to get it after informing them. The water was slightly yellowish with a rusty smell.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean and spacious. The only things im so disappointed is the check in and check out process so slow. I have to queue for 1 hour and also long wait for the lift.
Stayed 1 night in Dec 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a disappointing experience....
Firstly, upon checking in to the hotel, the process with the front desk took so much longer than most of the hotels that I have been to. Thereafter, I discovered that the TV channels available were so limited that I only could watch the BBC channel during my entire 3 days stay as the other available channels were local channels (i.e. TV1, TV2 and TV3....) . The housekeeping is also quite disappointing as they do not replenish or provide new bathroom amenities daily such as body shower gel or toothpaste..... Owh yeah, the hotel front desk shall also charge a deposit of RM100 per night of stay to your credit card and shall only return the amount to you within 7 or 14 working days time......
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel parking not free
Parking not free.. We have to pay the parking if we stay at this hotel. Should give free for customer parking.
Stayed 1 night in Nov 2020