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"Property was beautiful inside, very fancy. It was a very clean hotel, check in was easy and in English. I was even able to check in early which was very convenient. The room was luxurious, and both Western and Japanese style pillows were given which was very appreciated, although the Western pillows were slightly too soft but that’s my personal preference. Complimentary water bottles every day were greatly appreciated. Public Bath was amazing, originally sceptical but once I experienced it once, I went every night I could. Room was cleaned daily and to a very high standard, shower was phenomenal, some of the best water pressure I’ve ever had. Overall, a great experience and one I’d definitely return to. "

"A comfortable lobby where guests could wait or just sit back. A sumptuous breakfast- J Style! Yummy!"

"Quick check in and out. A bit tricky to find initially as hotel starts on 7th floor of links shopping centre. But once found is a great hotel handy to transport. Would stay again"

"Absolutely loved tatami floor mats through out. The onsen was relaxing and clean, we enjoyed using it as much as we could. The massage chairs where very popular but worth the wait for that 15min massage after walking all day. The onsite laundry room came in handy and was easy to use. And you have to try the traditional Japanese breakfast at least once during your stay. Overall, it was an amazing stay and we will be booking here again in the future."

"Huge hotel, perfect location, great customer service "

"Great hotel. On site onsen was very convenient! Good location to restaurants, bars and train station entrances. 24hr convenience store was very convenient!"

"It’s brand new hotel with walking distance to namba station. Lots of restaurants just downstairs and a shopping mall as well. I would love to stay here again."

"Excellent service and staff was friendly and helpful. Breakfast was wonderful with good western and asian food choices. Only drawback was that we arrived late and there were no nearby restaurants open or room service. Other than that, we enjoyed our stay and would stay again the next time we are in the area."

"Lovely hotel, good location and great staff. Can’t comment on the food as I didn’t try it. "