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"Staff service was outstanding "

"The rooms met our expectations and the staff was so kind. "

"The Place is clean, comfortable and the staff are friendly. They offer excellent service"

"The staff was amazing! So kind and so helpful. There were some wonderful extras--juice when we arrived, fruit in our room, and plenty of help with suitcases."

"This was the best hotel of my 2 week trip. The hotel is new and you can tell, it is beautiful, clean and elegant. The location is great as it is in the middle of the Old Quarter and the staff was AMAZING! Top service. Tom, the manager was outstanding. "

"Brilliant location. Walking distance to everything. Very nice staff and team! Good choice for breakfast. Large room with very comfy bed. 100% recommend this hotel"

"The location, staff, room and amazing buffet breakfast with fabulous barista was all at a 5 star level. Even Katey, one of the staff helped us out with our flights and transfers. Would stay there again when we return."

"First of all Angela was an excellent host. She is the best. I've never been in a hotel with such amazing staff. The room was fine and quite spacious, with super comfy bed. Might be a bit noisy at night but all good overall. Breakfast very good with lots of choices and also the chef would cook for you additional stuff. We had an amazing stay and they even offered us to have a quick shower after all day we visited Hanoi, this was just epic."

"Best hotel staff ever"