Kashiwa Apart Hotels

"My room on a 5 day stay was cleaned once and only because I asked. Rooms without windows without previous notice is insane + not being able to change rooms at any point is disappointing. Breakfast staff was amazing. Great amenities"

"It was a 10 out of 10 hotel experience I would go back there again very nice staff very well put together hotel and very clean everything Is also so close around which is a 10 out of 10 for travellers "

"Easy hotel for a pre- or post-flight stay. Shuttle to and from airport helpful for flights and also to catch Keisei skyliner into Tokyo. West wing seemed much more updated compared to east wing. Despite being a bit dated, hotel is clean and fine for a short stay. Beds were quite soft, so this was our only major area for improvement. Also, just be aware there are no dining or shopping options nearby; thank goodness there is a 24h Family Mart inside the hotel - with our late 830pm flight arrival, we got to the hotel close to 930pm and had to grab family mart food downstairs for dinner. (There is an on-site restaurant but it was closed and anyway we found the restaurant prices and room service pricey). Overall, a fine hotel and good value for a one night stay near Narita."

"Though a little far from the center, this hotel is well connected since it’s right next to the metro stop Shiomi. Chose to stay here twice and chose to make this hotel as my base. And would do it again! The rooms have a lot of space. Same with the lobby and the well heated onsen. Family mart is attached to hotel. 7/11 is around the corner, so is a bigger supermarket. Also don’t miss out on the revolving sushi resto near by! Would def recommend to stay!"

"The staff was friendly and it was so clean and close to everything"

"I think Okay sums it up nicely. Nothing wow, but does the job. Locations is great as very close to main station in Shinjuku as well as all the tourist sites. I’ve stayed in a few hotels here in Japan and this one’s definitely on the smaller side. Room is tiny, no space for suitcase except under the bed. The bathroom was small but manageable. The only real negative for us was the uncomfortable beds/pillows. Woke up sore each morning, so if comfort is high on your priorities then probably skip this hotel. Oh and housekeeping doesn’t actually clean the room, they just make the beds and give new towels, which was fine for us. Overall not horrible, but an okay experience"

"The room was perfect for what I needed. The AC was great, the staff were super helpful and the amenities on property were awesome. Would book with APA again in the future."

"Hotel Gracery Shinjuku was an incredible stay. From the friendly and helpful staff to the modern, clean rooms to great decor and convenient location this was absolutely an incredible hotel experience. I will be keeping this hotel as my top choice for future visits to Japan. "

"Love how polite the staff is!!!! So helpful"