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"This hotel is close to the airport and includes free shuttle rides. That is the single benefit of staying here. Otherwise, don’t expect a comfortable experience. The rooms are extremely outdated and quite dirty. There’s only central A/C in the building so it’s very warm and stuffy in the rooms, and they also smell intensely of body odor. It’s also quite noisy with thin walls. There is a 24 hr Lawson’s on-site which is helpful because all the other restaurants are subpar and overpriced, and there’s nothing else close to the hotel. If you truly just need a relatively inexpensive place to crash for a night on your way in or out of Narita airport and don’t care about comfort, it’s fine. If you’re looking for a more positive hotel experience, look elsewhere."

"We stayed here to save a few bucks and it was great. Staff English is limited but they were still helpful regardless. Room was clean, and I wish I had the kind of shower pressure back home as they do here, it was awesome."

"Fast and efficient check-in. Handy shuttle to and from the airport and a large mall. The staffs are doing the best they can with a hotel that needs an update. While it was clean the carpet is quite dirty and furniture dated."

"My 2nd time to stay in Richmond Premier Hotel. I love that it's close to shopping area, temple, good restaurants. Very convenient! Love the breakfast buffet. Staff were very accommodating. Will definitely stay again."

"Clean rooms and well maintained. Breakfast buffet with many choices. Cold air conditioning. Free shuttle from and to Narita airport"

"Close to Disney. Has a shuttle to train station. But nothing really around it. Stayed for 1 night. Buffet was good. "

"This was a very quaint hotel, was pretty spacious for Tokyo. The staff were super helpful and welcoming. The location is also ideal with only being less than 5 minutes from the train. The connected family mart was a big pro as well. Some cons however were the beds and pillows weren’t very comfortable and the dinner for the price was also not that great. Breakfast though was worth it, maybe once during your stay try it out! Overall, would highly recommend!"

"Best Tokyo digs ever--clean, friendly, and within easy walking distance of the Imperial Palace and my favorite Tokyo neighborhood, Jinbocho!"

"A very nice hotel in a great location. The lobby bar is a bit expensive but great service and view."