Japantown Hotels, San Jose

"Staff members were super helpful. Room was comfortable and clean. Excellent breakfast choices"

"I was pleased and surprised that each room had every amenity I always would like to have but rarely find. Most hotels have some but not all of these: Keurig coffee maker in-room well stocked with regular and decaf coffees and teas; microwave; refrigerator; in-room safe; iron and ironing board; hair dryer; bathrobe; and even a full size umbrella! The tv had a huge selection of channels and streaming options (e.g.,Netflix) - all available with no additional charges. We stayed on a cold winter night but the outdoor swimming pool and jacuzzi were both exceptionally well heated so that it was evident that the guests using them were really enjoying the experience. They also have a well equipped exercise room and a laundry room for guests' use. There is a lovely lobby with coffees and teas always available and they provide liquid creamer and half-and-half, not the powdered version. The breakfast was available from 6am-10am and provided a good variety of hot and cold food options. The staff members were all kind, warm and helpful. The atmosphere was quiet and felt secure."

"Very nice clean room and bathroom. Breakfast was good. The area was quiet and nice."

"Short, only 12 hour stay"

"Yes"

"I recently stayed at this hotel and had a genuinely pleasant experience. The customer service was excellent — every staff member I interacted with was friendly, attentive, and eager to help. The room was spotless, calm, and beautifully decorated, which made it easy to relax after a long day. I also appreciated the welcome beverage; it was a thoughtful touch that set a positive tone for the stay. The hotel is accross the street from the Computer History Museum. The only downside for me was the bed, which I didn’t find very comfortable. While everything else exceeded expectations, a better mattress would have made the stay perfect. Overall, it’s a lovely place with great service and atmosphere — just a small improvement needed on the bedding."

"Amazing hotel "

"Onsite parking"

"Amazing !"