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Fairmont San Francisco

Photo gallery for Fairmont San Francisco

Featured image
Indoor spa bath
Balcony
Balcony
42-inch Smart TV with digital channels, TV, iPod docking station

Overview of Fairmont San Francisco

UNESCO Sustainable Property

Fairmont San Francisco

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
950 Mason Street Atop Nob Hill, San Francisco, CA, 94108

Explore the area

  • Popular LocationGrace Cathedral3 min walk
  • Popular LocationSan Francisco Museum of Modern Art18 min walk
  • Popular LocationMoscone Convention Center8 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)26 min drive

Choose dates to view prices

About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighbourhood, Fairmont San Francisco is in the city centre and near the beach. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Presidio of San Francisco and Golden Gate Park. Looking to enjoy an event or a match while in town? See what's going on at Oracle Park. Kayaking and power boating offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Grace Cathedral - 3 min walk
  • 555 California Street - 8 min walk
  • TransAmerica Pyramid - 12 min walk
  • San Francisco Museum of Modern Art - 18 min walk
  • Moscone Convention Center - 8 min drive

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • Tonga Room — 1 min walk
  • Laurel Court — 1 min walk
  • Rue Lepic - 2 min walk
  • Big 4 Restaurant - 3 min walk
  • Osso Steakhouse - 4 min walk

About this property

Fairmont San Francisco

Family-friendly San Francisco hotel in Downtown San Francisco, walk to SHN Curran Theatre
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace and a 24-hour business centre are on-site. All 606 rooms offer comforts such as pillowtop beds and Frette Italian sheets, plus free wired Internet and Smart TVs with digital channels. Guests will also find iPod docking stations, WiFi and TVs.
Fairmont San Francisco offers 606 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters and premium bedding. 42-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per 24-hour period), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 76.38 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 19-48 per person
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Bike tour information
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Private picnics
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (55000 square feet)
  • Meeting rooms 22

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 32.55 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 19 and USD 48 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 76.38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fairmont San Francisco Hotel
Fairmont Hotel San Francisco
Fairmont San Francisco
San Francisco Fairmont
The Fairmont San Francisco Hotel San Francisco
The Fairmont San Francisco Hotel
The Fairmont San Francisco
Fairmont San Francisco Hotel
Fairmont San Francisco San Francisco
Fairmont San Francisco Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 788 out of 1187 reviews
5 - Excellent 66%
Rating 4 - Good. 226 out of 1187 reviews
4 - Good 19%
Rating 3 - Okay. 88 out of 1187 reviews
3 - Okay 7%
Rating 2 - Poor. 59 out of 1187 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 1187 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY FROM THIS HOTEL! The walls of the shower are covered in MOLD! Even the shower head has mold growing all alongside it. Absolutely disgusting and a health code violation! Not to mention that the bed sheets were RIPPED, the carpets were STAINED and the shower curtains were ripped as well. Isn't this a 4/5 star establishment?? How are they charging $400 a night for their simplest room, when their guests have to shower in a mold infested bathroom and sleep in ripped sheets? Keep your money and take it to somewhere else. No one should have to sleep in such a room, absolutely revolting! (Side note: We went to the lobby and spoke to the manager, Megan F, and she told us that since the room has mold in it, she would approve a full refund as long as Expedia accepts it. We spoke to Expedia, they accepted it and Expedia sent the refund request to the hotel and guess what- Ms. Megan F. declined it! I couldn't believe it, the management at Fairmont are UNPROFESSIONAL and absolute LIARS.)
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 mile to all the interesting places in San Francisco.
Stayed 2 nights in Jul 2021

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Terrible customer service, and I wasn't the only guest who commented on this. I asked for toothpaste and waited for two hours and no one ever came. I asked for the WiFi code and was on hold for 30 minutes. Very disappointing stay, considering how much the nightly rate was.
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was torn of review because this historic property is stunning. It’s like stepping into a roaring 1920s time machine and you cannot beat the views. However, with any very old property there were some drawbacks. We stayed on floor 15 and there was very strong mildew smell that was hard to overcome. The room itself was VERY dusty. In the heart of Nob Hill the location is amazing however be prepared to pay $70 a night for parking at this property. Overall I would recommend it but check floor/room first for one better maintained and cleaned
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling for the past month and covid has impacted so much of the hospitality industry. The Fairmont has done a wonderful job of making guests feel welcomed and appreciated.
Stayed 2 nights in Jul 2021