The reception and front staff very welcoming and friendly. Initially booked for 11 nights, we extended our stay for an extra 3 nights, both due to circumstance and because this place is so relaxing.
The weather was unusually hot for Hua Hin in December, so glad we booked a king bed pool villa. The villas come with club benefits and are located on the other side of the beach road, with the route always supervised by a friendly security guard. Club benefits includes a quieter area for breakfast on the hotel side, other snacks throughout the day there, and evening cocktails, wines, canapés at club areas on both sides. Well worth it in my opinion, and opening a club area near to the villas sealed the deal for us. You can also have 2 items sent to the laundry included every day. All villa rooms have club benefits with dedicated check in on the villas side reception. The villa is large, comfy bed, well equipped bathroom and an additional walk under shower and large bath outside in a private courtyard area. Great for couples to get ready together. The terrace and pool were always inviting and again surrounded by trees and privacy fences. The grounds were extremely pretty and you rarely noticed anyone else walking around by the villas. Please see my 2022 review for the club hotel room and facilities. The pools around the hotel still looked great with friendly towel staff.
Now, I have never met such a nice lady who cleaned our villa every day, Ann, was the employee of the stay..