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Grand Mercure Phuket Patong

5.0 star property
Travelers can choose between three outdoor pools with a waterslide or savor international cuisine at Bubbles Restaurant at this sun-soaked retreat

Choose dates to view prices

Grand Mercure Phuket Patong offers luxury with eco-credentials near Patong Beach. Families enjoy three outdoor pools with a waterslide, while the Ryn Spa provides relaxation. The rooftop terrace has stunning views, and multilingual staff ensures a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$164
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 15

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for THB 1600.0 per night.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 7 Jun 2026 start from NZ$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Phuket Patong?

Self-parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Mercure Phuket Patong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing buffet breakfast. Great location for everything.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and super clean!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Food was excellent especially the seafood Buffett.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Laura Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel staff were friendly will definitely be staying here again in the future
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, the staff, I have no complaints.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The staff are so friendly and helpful. The food in the restaurant was great. Highly reccommend
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic it is in a great location The staff are always helpful and happy Breakfast had everything you could want There is a bar and cafe in the foyer both are recommendable There are also plenty of authentic local restaurants nearby The beach is 200 yards away It was by luck we picked this hotel but we will definitely return
Stayed 10 nights in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely, comfortable and staff very polite and helpful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daryl Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and great location. Amenities are excellent
Stayed 3 nights in Feb 2026
Verified

8/10 Good

dalia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, grounds and pool area were pretty, walkable
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very helpful. Close to markets and convenience stores.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tsuboi

Liked: Cleanliness, property conditions & facilities
Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shatoya

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Great room! Wonderful staff and amenities. I like the location as well; right off the main road which includes shopping and entertainment. I highly recommend and will likely return
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and seeing the craziness of city and beach. Hotel staff was so kind and accommodating. Placed a birthday cake and decor on bed without asking or telling them. Made us feel so special. Breakfast was delicious. Poolside room is a must. Room service food was excellent Stay was 10/10.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very good service friendly staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel site is close to all the main attractions, nightlife, restaurants, Jungceylon Mall, Central Mall, and Patong Beach. Approximately a 5 - 12-minute walk. The room is very clean. Balconies are not accessible. Great buffet breakfast selection, especially with the halal options, which is a smart way to attract Muslim tourists. Good job to the F&B team!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Zhivko

Liked: Cleanliness
The hotel was ok! The staff was friendly. The location is good. The breakfast was not very good, there was more like for lunch.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful entering pool, steps are slippery. Wife twisted leg. Great location.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu amazing. Seafood buffet excellent, value for money Staff very helpful and very respectful and friendly Beautiful grounds and pool area
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Amenities
I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Jacqueline Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and cannot give enough praise for the staff of the Grand Mercure Phuket Patong, amazing food, staff all friendly and made everyone feel welcome we will be booking again for next year when we arrive back home
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic staff and dining
Stayed 6 nights in Apr 2025