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"Fantastic Spa"

"The room had everything I needed, was clean and comfortable. Breakfast was delicious!"

"Good "

"Spa access was not included. The rooms and hotel were very well worn, poorly kept. Lots of cleanliness issues, if you stand near reception you can hear the constant complaints including someone finding dirty underwear in their room! "

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"A wonderful welcome ( thank you Jane). Hotel has a lovely atmosphere, all staff friendly & helpful. Great breakfast, had dinner in one evening & food was good. Comfortable clean spacious room. Great location, lovely setting & gardens. Would definitely stay here again."

"Clean room, great breakfast, very friendly staff."

"Couldn't fault hotel woll definitely stay again."

"We stayed for 1 night whilst in Buxton to see a show at The Opera House. Our usual hotel was fully booked so though we’d try The Old Hall. The accommodation areas are bordering on dilapidated. Characterful no longer applies. We spoke to other guests and they found the same with one even without a working shower. Major staff shortage. The breakfast area was ok but 5 members of staff had rung in sick ( including the manager, which suggests low morale ) so the food etc was in short supply. The 2 on duty did the best they could but woefully understaffed. Overall, we wouldn’t stay again."