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"Yes the staff were very helpful and the room was clean and comfortable. Bed and pillows were extremely good."

"Clean, quiet, good facilities, quite spacious for an airport hotel room - does the job, nothing to complain about really."

"Very clean and convenient. Second stay and it doesn't disappoint "

"Great stay, thanks "

"Room was very quiet, forgot we were at an airport. Bit of a walk to get to so make sure you take a cart if you have alot of luggage. We ate supper and breakfast, both were great with good choices for both adults & kids"

"Excellent "

"As soon as you enter the hotel you are met with a very fresh and clean aroma which continues throughout. Very comforting. The reception staff were very polite and friendly on arrival and throughout our stay. The breakfast is quite expensive, especially following the addition of service charge, but worth it with high quality ingredients, well presented and a quite exceptional cold table. Our room was comfortable with a very comfy bed and pillows and very clever bathroom configuration. This impressive hotel is perfectly located being within easy walking distance to both the town centre, a stroll along the river or a walk in Richmond Park. We would definitely recommend and return in the future "

"Great visit. I arrived and was immediately put in a room. The room was clean, has great amenities and was warm. It was super convenient from the train to reach as well. "

"Such a convenient hotel, located in the terminal building. Really quiet and comfortable and an excellent breakfast the next morning. Would definitely stay again."