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"I really enjoyed how close everything is and the staff are super helpful. I will definitely stay here again when I travel to Chicago "

"Older building and rooms. The breakfast was average. The shuttle service was convenient."

"The room was excellent and the hotel was very lovely. "

"Loved staying at Hyatt amazing staff and service our stay was very pleasant "

"I keep coming back to this hotel because of the location, but honestly it is a disappointment every time. The rooms are dated, the carpets are old and worn, and the elevators are slow. The door to my room was broken, so every time I wanted to leave for food or go to gym, I had to go downstairs, alert the staff, go back up, and wait for security to come and let me in. The process took as much as a half hour every time I wanted to get back in. I stopped leaving my room because of it. I have a Hilton Honors, but it didn't stop me from being charged for Internet. If you are flying in and out of ORD, this is a convenient hotel, but for the money there are so many better options. "

"Really great value. Enjoyed my stay and the Unos on site. Room needs to be updated. Couch is a great touch but you sink through it. Staff is overall great. Jennifer at the front desk is an all star. Lee not so much but maybe just having a bad day. Would come back. "

"clean room, great food and staff was nice"

"amenities were great and the Staff was welcoming. "

"It’s a great place to stay for a couple hours if your flight gets cancelled, shuttle included which is very nice "