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"Super friendly and helpful staff, great location"

"We had a lovely stay. Hotel was spotless. Downside we had to pay £58 for parking plus a taxi to and from the hotel to collect car. Hotel should advise visitors of other closer car parks. Our first time in York and we didn't have a clue. Breakfast was nice and fresh and lots on offer. This isn't a complaint but again the downside was no mushrooms or hash browns. It is the little things. Overall we had a lovely stay with nice weather."

"Well presented excellent location friendly helpful staff modern rooms clean comfortable will return on next visit to york"

"Lovely hotel and delicious breakfast"

"Great location, friendly staff and clean rooms"

"did not have breakfast"

"We stayed in a twin room. It was very dark, and the bathroom was quite small. We did not even have a place to hang the hand towel. Room service was quick, but the restaurant was quite slow. Great location!"

"Great location ,great hotel , very Grand !"

"The hotel is lovely and perfect location, we have stayed before but this time the drinks were flat and when we asked for another, they tried to charge us and we went for breakfast at 10am, breakfast is until 11am, there was barely any hot food left and we were told they weren’t making any more. They did eventually make more but by then my partner had finished his food so we left it."