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"We loved hospitality and kindness of every one in the hotel, Lilly at front desk was super helpful with all advice we needed. She helped us to reserve amazing transportation in high end SUV with private driver as well. Food and service in restaurant is 5 star ! Delicious breakfast, Hotel is very clean and in great location. "

"I had a very good stay at this hotel. I thought the location was very convenient. The breakfast was delicious and the room had alot to offer for a great price. All the staff were very friendly (especially Mia, Celia, Cindy). I would come back here for sure. "

"Breakfast was very good. However, if you are staying longer than 3 days, the selection gets old. I suggest getting breakfast at different places. The staff are very welcoming and helpful. Your check in starts with the manager, Henry, who made sure to make sure our stay not just with their hotel, but n Hanoi, very pleasant."

"Fantastic stay! The staff was so sweet."

"Amazing experience staying at the Champton, checked in early, staff were so friendly and welcoming. Room was perfect for my needs, services offered are 2nd to none. Roof top pool, sky bar, room service and gym/spa on premises. My 2night stay was over all too quickly, but i will be returning in 4 days for another 4 nights here."

"Everything we could have wanted for our short stay in Hanoi. Good air conditioning, friendly & helpful staff, great breakfast and in the heart of the action. Daughter just loved little gift on departure. Definitely 6 stars for hospitality. "

"Clean room, comfortable bed, great location , excellent customer service (the best I have experienced), I have no complaints. Would definitely recommend."

"This hotel is AMAZING, has a great location, you feel welcomed as soon as you arrive. Jenne was very helpful and friendly. You can walk to all the main attractions from this hotel. We received a free room upgrade! We would definitely come back to this hotel. Thank you all, great team. "

"The staff were amazing! Location was great. Thank you Anna for going above and beyond and new manager Alex was lovely. They even kept our luggage while we went to Sapa for a few days. Then transported our luggage to their sister hotel as they didn’t have a room for us when we returned. "