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Reviews of Caves Motor Inn

3.5 out of 5
Caves Motor Inn
728 SH 3, Hangatiki Junction, Hangatiki

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 198 reviews" "
Rating 8 - Good. 90 out of 198 reviews" "
Rating 6 - Okay. 39 out of 198 reviews" "
Rating 4 - Poor. 9 out of 198 reviews" "
Rating 2 - Terrible. 4 out of 198 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Train near by
Stayed 1 night in May 2024

8/10 Good

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. Even though the food selection at the hotel restaurant was limited, the food was excellent.
Stayed 1 night in Mar 2024

6/10 Okay

Brenda

Travelled with family
The front office/restaurant needs a lot of work but the area where the rooms are was nice and rooms were clean
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Comfortable and clean. Thank goodness they supply ear plugs to block out the noise of the highway.
Stayed 1 night in Feb 2024

6/10 Okay

Chad

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Stayed 3 nights in Feb 2024

8/10 Good

Alexandra

Stayed 1 night in Feb 2024

8/10 Good

guy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Te Awe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome kind helpful staff, scrumptious meals, separate toilet and shower, air con, comfortable beds, well supplied kitchenette, spacious, and loved our room was upgraded .. don't know why but we loved it and Tv that works. Proximity to local towns, really enjoyed the quiet so we could rest. Highly recommended. Cheers
Stayed 1 night in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great overnight stop on the long road north
Stayed 1 night in Jan 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff offering an upgrade on our room. Restaurant on site, although not open the night we stayed.
Stayed 1 night in Dec 2023

8/10 Good

Peter, Ascot

Liked: Cleanliness, staff & service
Large room but older property - Room was clean. Bed large but a bit lumpy. Not suitable for light sleepers and road and rail noise could be heard but earplugs supplied
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and clean. A little noisy with large trucks rolling by all night. The dinner was delicious and the staff friendly. Close to the Glowworm caves
Stayed 1 night in Nov 2023

8/10 Good

Ivo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Oct 2023

10/10 Excellent

Christina Te

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
it was ok served the purpose
Stayed 3 nights in Oct 2023

10/10 Excellent

Samip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Visit was fine. Room was smaller than i thought but was enough for myself and teenage grandson. Only thing l really was not happy with was the hair dryer in the bathroom couldn't be used there as was no plug. And whe i plugged it into the other room plug the cord wasn't long enough to see in the bathroom mirror. So a real waste of time.
Stayed 1 night in Sep 2023

8/10 Good

bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, helpful staff. Quite spacious.
Stayed 1 night in Jul 2023

8/10 Good

Marek

Liked: Staff & service
It is a clean but old arrangement. The update of rooms and bathrooms and addition of ventilation would definitely help to eliminate the smell of mold. But this could be a comment to nearly all small motels around NZ.
Stayed 1 night in Jun 2023

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, great sized cabins. Rooms were clean and cozy. My favourite little detail was the heated mattress pads. The kids loved the nearby farm animals and the grass space to run out their energy after a long car ride.
Stayed 1 night in Apr 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
The property was neat and tidy though a bit dated. It was fine for a short stay.
Stayed 1 night in Apr 2023

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Check in lady really great and owner great. Meal was very nice
Stayed 1 night in Mar 2023

10/10 Excellent

john

Travelled with family
Liked: Property conditions & facilities
Unfortunately I had mechanical issues that prevented me from making use of motel, but I am sure it would be very acceptable.
Stayed 1 night in Mar 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Mar 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with good facilties. Great restaurant, and very helpful, friendly staff.
Stayed 2 nights in Mar 2023

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Basic accommodation at a basic price. The restaurant is convenient - but quality could be improved and quite expensive.
Stayed 1 night in Feb 2023

10/10 Excellent

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would highly recommend
I was sad I only stayed here for one night, as the staff were friendly, the room was beautiful, the comfiest bed I’ve slept on in 7 months of travelling. Lots of room amenities, great hot water and a private terrace too. Only slight issue we had was wifi in the room is restricted to 500mb per voucher, and we ran out of data between two of us. You can buy more however we chose not too. Wouldve expected free wifi the whole stay but we got by.
Stayed 1 night in Feb 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful, Room was perfect with sliding doors overlooking trees and lawn. Children loved seeing the animals in the paddocks next door.
Stayed 1 night in Jan 2023

10/10 Excellent

Stanley Pepito Binion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Comfortable stay.
Friendly reception. We were upgraded to a family suite. Generally every thing meets my expectation. Good and clean facilities. Some annoying traffic noise particularly at night. However ear plugs were provided but I didn't have to use them.
Stayed 1 night in Jan 2023

10/10 Excellent

MING HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Suzette

Stayed 1 night in Jan 2023

6/10 Okay

Sushila

Liked: Cleanliness, staff & service
Ok value for money.
Ok value for money. Use vouchers for Wifi - vouchers provided initially had been used. Restaurant was closed.
Stayed 2 nights in Jan 2023

10/10 Excellent

Violet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lovely helpful staff. Enjoyed our stay

8/10 Good

Amber

Stayed 1 night in Dec 2022

6/10 Okay

Larissa

Travelled with family
Liked: Cleanliness
Very comfortable. Not fancy but had everything we needed. There should have been some options provided for dining. On a Saturday night only 1 place was open in Waitomo and it was full.

10/10 Excellent

Pauline

Stayed 1 night in Dec 2022

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Adequate
Used for a visit to the caves. A no frills stop.
Stayed 1 night in Nov 2022

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great reception, restaurant and bar area well appointed.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frieindly staff, beautiful views of rolling hills and green farms. A bit of traffic noise, which cant be avoided. Good value for money.
Stayed 1 night in Oct 2022
Response from Annie on 20 Oct 2022
Thankyou for the kind review. We enjoyed hosting you and hope to see you again.Kind regardsAnnieCaves Motor Inn

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper old school motel, park outside the unit, it's decent sized, clean and tidy. They service units, every day. There are pet pigs and goats to feed carrots and wild rabbits too.Its not flash but its real, I would bother staying elsewhere. Massive value for $$
Stayed 2 nights in Dec 2021

6/10 Okay

Glenn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tidy. Bed very comfortable. Staff excellent.Food excellent. We travelled from Auckland. We would highly recommend staying here.
Stayed 1 night in Jul 2021
Response from Linare on 4 Aug 2021
Thank you for your great review it is appreciated. We are please you enjoyed your stay and dinning experience. If you are in the area we would love to have you stay again. :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good old kiwi hospitality.
Stayed 1 night in Jul 2021
Response from Linare on 4 Aug 2021
Thank you very much for your review. I'm pleased you had a great stay and enjoyed your dining experience. Hope your enjoyed your visit to the area

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great welcome, we were running late due to traffic, they held restaurant open for us, lovely food - real home style yummy food, staff lovely, room clean and very comfy.
Stayed 2 nights in Jul 2021
Response from Linare on 4 Aug 2021
Thank you for your great review it is appreciated It’s really appreciated by staff and management, it’s a pleasure to host guests such as yourself We trust you had a great holiday and if you are in the area we would love to have you stay again. :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school diner, duke box, bar, wholesome meals just above our accomodation with a great family vibe. A perfect stop over ❤️
Stayed 1 night in Jun 2021

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice staff
Stayed 1 night in Apr 2021