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Grand Mercure Puka Park Resort

Photo gallery for Grand Mercure Puka Park Resort

Featured image
Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

Overview of Grand Mercure Puka Park Resort

UNESCO Sustainable Property

Grand Mercure Puka Park Resort

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
42 Mount Avenue, Pauanui Beach, Pauanui, 3546

Explore the area

  • Popular LocationPauanui Beach10 min walk
  • Popular LocationPauanui Tairua Trail6 min drive
  • Popular LocationMount Paku26 min drive
  • AirportWhitianga (WTZ-Whitianga Aerodrome)50 min drive

Choose dates to view prices

About this area

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is in the mountains and near the beach. While the natural beauty of Pauanui Beach and Opoutere Beach can be enjoyed by anyone, those looking for an activity can head to Pauanui Tairua Trail. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Pauanui Beach - 10 min walk
  • Pauanui Tairua Trail - 6 min drive
  • Mount Paku - 26 min drive
  • Tairua Beach - 27 min drive
  • Opoutere Beach - 31 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 104 min drive

Restaurants

  • Miha Restaurant — 1 min walk
  • Tairua Bakery - 21 min drive
  • Tairua Landing Restaurant and Cafe - 22 min drive
  • The Pepe Cafe - 22 min drive
  • Flock Kitchen & Bar - 22 min drive

About this property

Grand Mercure Puka Park Resort

4.5-star luxury hotel near Pauanui Beach
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, an outdoor tennis court and a spa tub are on-site. All 48 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with satellite channels. Guests will also find balconies, DVD players and room service.
Grand Mercure Puka Park Resort offers 48 forms of accommodation with DVD players and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2018.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Tennis

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower (select rooms)

More

  • Renovated guest rooms – June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 20-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This Hotel property has been rated 4 star plus.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 191 out of 307 reviews
5 - Excellent 62%
Rating 4 - Good. 84 out of 307 reviews
4 - Good 27%
Rating 3 - Okay. 23 out of 307 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 307 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 307 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were fantastic accommodation was very comfortable Breakfast time waitresses were not very efficient could do with a bit more people skills and attention to detail breakfast toke 40 minutes to come out
Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Over priced for what it is. Pauanui is also not a great location as everything closes at 7pm (!!!), we were disappointed in both the Puka Park (locals strongly suggested we NOT eat at the in-house restaurant, even though there is virtually nowhere else to eat dinner in Pauanui!!), and in Pauanui itself which is still a soulless outpost of Auckland where it seems you are required to 'show-off' your new house/car/boat/jet-ski/mistress to a bunch of similar-minded Aucklanders who have all forgotten that beach holidays are meant to be laid-back casual, relaxed and unpretentious ,and preferably undertaken in an old run-down beach house with character soul and ambience. if you want a beach escape on the Coromandel AVOID Pauanui!
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the tastefully furnished chalet which was situated in a private and tranquil bush setting. We enjoyed our dinner at the hotel restaurant which offered a good range of choices on their menu. The parking is some distance from the chalets but the free golf cart service provided was excellent.
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021