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Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

Guest reviews

4.5/5 Wonderful
304 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationPauanui Beach10 min walk
Popular LocationPauanui Tairua Trail6 min drive
Popular LocationMount Paku26 min drive

Choose dates to view prices

  • Chalet, 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsChalet, 1 King Bed
  • Standard Tree House, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsStandard Tree House, 1 King Bed
  • Chalet, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsChalet, 1 Queen Bed

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Pauanui

Located in Pauanui, Grand Mercure Puka Park Resort is near the beach. While the natural beauty of Pauanui Beach and Mount Paku can be enjoyed by anyone, those looking for an activity can head to Pauanui Tairua Trail. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

Visit our Pauanui travel guide
Map
Popular Location

What's nearby

  • Pauanui Beach - 10 min walk
  • Pauanui Tairua Trail - 6 min drive
  • Mount Paku - 26 min drive
  • Tairua Beach - 27 min drive
  • Opoutere Beach - 40 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 104 min drive

Restaurants

  • Miha Restaurant — 1 min walk

About this property

Grand Mercure Puka Park Resort

4.5-star luxury hotel near Pauanui Beach
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, an outdoor tennis court and a spa tub are on-site. All 48 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find balconies, DVD players and room service (during limited hours).
Grand Mercure Puka Park Resort offers 48 forms of accommodation with DVD players and a safe. Rooms open to balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2018.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Full breakfast available for a fee daily 8 AM–10:30 AM: NZD 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike hire
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • Tennis

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Free cots/infant beds
  • Climate control (heating)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 20-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For check-in after 10 PM, guests are asked to call the property between 7 AM and 10 PM using the number provided in the booking confirmation.
Guests with mobility difficulties should also contact the hotel after booking as the terrain on the grounds can be steep.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 per person (approximately)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Puka Park Resort and receive a full refund?
Yes, Grand Mercure Puka Park Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Puka Park Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Mercure Puka Park Resort?
As of 8 Jul 2020, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on 20 Jul 2020 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Grand Mercure Puka Park Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Mercure Puka Park Resort?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is Grand Mercure Puka Park Resort located?
Situated in the mountains, this luxury hotel is 0.5 mi (0.8 km) from Pauanui Beach and 3.1 mi (5 km) from Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 mi (52 km).

Guest reviews

Overall score and ratings for Grand Mercure Puka Park Resort

4.5
Wonderful
5 - Excellent
187
4 - Good
87
3 - Okay
22
2 - Mediocre
8
1 - Poor
0
4.5
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location of chalets & nice & relaxing with minimal noise

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was indeed a lovely stay though too short! I have one comment to make though-it's about the food I received - the seafood chowder I ordered had some pieces of shell which I thought was my tooth-fortunately not! I told the waiter and he said he would let the chef know-I thought I would have had an apology because that is not acceptable.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Nice room and private setting, restaurant food was average and could have been a few more luxuries like more than 2 towels, no bathrobes etc.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Peaceful and quiet and sunny and nice pool good food

Stayed 2 nights in Jan 2020