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Hakone Suimeisou

3.5 star property
Ryokan in Hakone with 24-hour front desk and bar/lounge

Photo gallery for Hakone Suimeisou

Public bath
1 bedroom, in-room safe, free WiFi
Exterior
1 bedroom, in-room safe, free WiFi
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is NZ$383
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-Western style room, Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese-Western style room, Non-smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
  • 30 sq m
  • River view
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Room with Half Board, Japanese futon, Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese Room with Half Board, Japanese futon, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Single Futons

View all photos for Japanese Room, Japanese futon, Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese Room, Japanese futon, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
  • 13 sq m
  • River view
  • Sleeps 4
  • 2 Single Futons

View all photos for Japanese-Style Room with Open-Air Bath Non-smoking

1 bedroom, in-room safe, free WiFi

Japanese-Style Room with Open-Air Bath Non-smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Private bathroom
Shower/bath combination
  • 18 sq m
  • River view
  • Sleeps 4
  • 2 Single Futons

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About the area

Map
702 Yumoto, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Tenzan Onsen - 2 min drive - 1.7 km
  • Hakone Open Air Museum - 10 min drive - 5.9 km
  • Hakone Gora Park - 10 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 11 min drive - 7.3 km
  • Lake Ashi - 15 min drive - 11.6 km

Getting around

  • Hakone Yumoto Station - 1 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 72 min drive

Restaurants

  • ‪桃華樓 - ‬5 min walk
  • ‪山そば - ‬1 min walk
  • ‪はつ花そば 新館 - ‬6 min walk
  • ‪日清亭本店 - ‬2 min walk
  • ‪画廊喫茶 ユトリロ - ‬1 min walk

About this property

Hakone Suimeisou

Ryokan near Fuji-Hakone-Izu National Park
Consider a stay at Hakone Suimeisou and take advantage of an indoor mineral hot spring (onsen), a terrace and a bar. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Hot springs on-site, a lift and a 24-hour front desk
  • A gift shop, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hakone Suimeisou include comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • Fridges, electric kettles and phones

Languages

English, Japanese

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,504 reviews
The price is NZ$700
21 July - 22 July
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 2:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakone Suimeisou
Hakone Suimeisou Inn
Suimeisou
Suimeisou Hakone
Suimeisou Inn
Hakone Suimeisou Ryokan
Hakone Suimeisou Hakone
Hakone Suimeisou Ryokan Hakone

Frequently asked questions

Is Hakone Suimeisou pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Suimeisou?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Hakone Suimeisou on 3 Aug 2025 start from NZ$379.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Suimeisou?

Self-parking is free at this property.

What time is check-in at Hakone Suimeisou?

Check-in start time: 2 PM; check-in end time: 6 PM.

What time is check-out at Hakone Suimeisou?

Checkout is at 11 AM.

Where is Hakone Suimeisou located?

Located in Yumoto, this ryokan is within a 10-minute walk of Hakone Toy Museum, Key Hiraga Museum and Tokoan Kumano Gongen. Shogenji Temple and Tamadare Falls are also within 15 minutes. Hakone Yumoto Station is only a 1-minute walk.

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Hakone Suimeisou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 188 out of 336 reviews
Rating 8 - Good. 107 out of 336 reviews
Rating 6 - Okay. 34 out of 336 reviews
Rating 4 - Poor. 4 out of 336 reviews
Rating 2 - Terrible. 3 out of 336 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Beautiful traditional Japanese hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kwan Oi

Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very friendly and the Onsen was fantastic!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet property. Lunch and dinner was delicious! Close proximity to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Kinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just step from Hakoneyumoto station. I love the Japanese style breakfast and dinner. It was delicious and they served in our room. The staffs are very friendly too.
Stayed 1 night in May 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helpful, good location, food is good as well
Stayed 1 night in Mar 2025

10/10 Excellent

Misaki

Liked: Staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Shang-Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time spending at the property, will definitely revisit for next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in Hakone area, very close to train station
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities
Stayed 1 night in Feb 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The property doesn't look very new, but the staff was very nice.
Stayed 2 nights in Mar 2025

8/10 Good

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently locates closer to the railway station.Everything about the stay was good except for the food. If you don’t eat beef or raw fish then you are in trouble as most of the dishes were raw fish. Also food wasn’t flavorful.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and great location. We will be back. Thanks
Stayed 2 nights in Feb 2025

4/10 Poor

Cindy

Disliked: Amenities, property conditions & facilities
Service no good, if the bath towel hv to put it back to the room after used it at hot spring. Check in staff have to gv us information. No replacement unless we pay for new the towel. We paid extra for dinner and private room hot springs, but we don’t feel they are doing their service for guests.
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan experience was excellent. Our hostess was fantastic.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hakone- be careful where you book

The hotel provides traditional Japanese hospitality. However the service providers who bring the food to the room couldn't say even a single word in English so we weren't able to understand what were we eating. The staff woke us up to breakfast 30 minutes a head of time which was very unprofessional and annoying. We used the private onsen bath but when we asked for more towels they wanted to charge us more. Just hilarious....
Stayed 1 night in Apr 2025

10/10 Excellent

Kam Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, a comfortable hotel. Will use this hotel again when visiting Hakone
Stayed 1 night in Dec 2023

10/10 Excellent

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and staff were very kind
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite Japanese breakfast and dinner was amazing; more of an experience than just a meal.
Stayed 1 night in May 2024

10/10 Excellent

wai sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a Western/Japanese style room for 3 person with private onsen, it is a big room, over all is great, service, location, food...only the bath room drainage, the drain is not very well.almost flooded in the middle of bathing.
Stayed 1 night in Dec 2024

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very traditional Japanese style hotel, we really enjoy it!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing. I will definitely come back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Food was amazing and staff very accommodating
Stayed 1 night in May 2024

8/10 Good

Tsz Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe there is some problems with the booking from Expedia. I booked for 1 person, and when I checked in the hotel staff said I have paid for dinner for 2. So basically I was paying extra. Other than that, the location is great. The public onsen is good and not very crowded during my visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and service
Stayed 1 night in Oct 2023