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Hakoneonsen Sanso Nakamura

2.5 star property
Travelers find tranquility at this retreat with an indoor mineral hot spring, while nearby attractions beckon for exploration

Choose dates to view prices

Hakoneonsen Sanso Nakamura is near Hakone Kowakien Yunessun and the Open Air Museum. Guests enjoy indoor mineral hot springs, garden walks, and breakfast at the restaurant. Amenities include laundry facilities, free self-parking, and smoke-free grounds.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is NZ$287
9 Apr - 10 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room (Max 4 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room (Max 4 adults)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room

In-room safe, free WiFi, bed sheets

Japanese Style Room

Highlights

Air conditioning
Heating
TV
Separate bedroom
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room Twin (Max 2 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin (Max 2 adults)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Room Triple (Max 3 adults)

In-room safe, free WiFi, bed sheets

Japanese Style Room Triple (Max 3 adults)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Spring-water bath
Electric kettle
Daily housekeeping
In-room safe
  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
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About the area

Located in Sengokuhara, a neighbourhood in Hakone, Hakoneonsen Sanso Nakamura is in the mountains. Pola Museum of Art and Hakone Open Air Museum are cultural highlights, and some of the area's notable landmarks include Hakone Shrine and Odawara Castle. Enjoy an event or a match at Fuji Speedway, and consider making time for Hakone Kowakien Yunessun—a top attraction that's not to be missed. Visit our Hakone travel guide
Map
1283-97 Sengokuhara, Hakone, Kanagawa-ken, 250-0631

What's nearby

  • 仙石原のすすき草原（神奈川県箱根町）
    Sengokuhara Onsen
    1 min walk - 0.0 km
  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • 仙石原のすすき草原（神奈川県箱根町）
    Sengokuhara Susuki Prairie
    9 min walk - 0.8 km
  • Ōwakudani which includes mountains
    Ōwakudani
    3 min drive - 2.1 km
  • Hakone Venetian Glass Museum
    11 min walk - 0.9 km

Getting around

  • Kowakidani Station
    9 min drive
  • Hakone Miyanoshita Station
    10 min drive

Restaurants

  • 銀の穂
    18 min walk
  • じねんじょ蕎麦 箱根九十九
    9 min walk
  • The Dining 四季彩
    13 min walk
  • レストラン アレイ
    16 min walk
  • CAFE TUNE
    15 min walk

About this property

Hakoneonsen Sanso Nakamura

Hotel near Pola Museum of Art
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakoneonsen Sanso Nakamura provides an indoor mineral hot spring (onsen), a garden and laundry facilities. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Full breakfast (surcharge), hot springs on-site and a banquet hall
  • A ballroom, luggage storage and a 24-hour front desk
  • Guest reviews speak well of the overall condition
Room features
All guest rooms at Hakoneonsen Sanso Nakamura include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with spring water baths
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee: JPY 2,000 per person
  • A restaurant

Things to do

  • Hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Public bath open from 6:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property in unable to accommodate most dietary and food allergy restrictions. Guests with allergies should contact the property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property in advance.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakoneonsen Sanso Nakamura
Hakoneonsen Sanso Nakamura Hotel
Sanso Nakamura
Sanso Nakamura Hotel
Hakoneonsen Sanso Nakamura Hotel
Hakoneonsen Sanso Nakamura Hakone
Hakoneonsen Sanso Nakamura Hotel Hakone

Frequently asked questions

Is Hakoneonsen Sanso Nakamura pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakoneonsen Sanso Nakamura?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hakoneonsen Sanso Nakamura on 9 Apr 2026 start from NZ$287, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakoneonsen Sanso Nakamura?

Self-parking is free at this property.

What time is check-in at Hakoneonsen Sanso Nakamura?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hakoneonsen Sanso Nakamura?

Checkout is at 10 AM.

Where is Hakoneonsen Sanso Nakamura located?

Located in Sengokuhara, this hotel is 0.8 mi (1.3 km) from Pola Museum of Art, and within 6 mi (10 km) of Lake Ashi and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Shrine are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakoneonsen Sanso Nakamura Reviews

8.0

Very good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 100 out of 282 reviews
Rating 8 - Good. 107 out of 282 reviews
Rating 6 - Okay. 43 out of 282 reviews
Rating 4 - Poor. 18 out of 282 reviews
Rating 2 - Terrible. 14 out of 282 reviews

Reviews

4/10 Poor

Benjamin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Service Staff Good. Facilities not great
Stayed 1 night in Dec 2025

10/10 Excellent

riwut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff n good food.
Stayed 3 nights in Feb 2025

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
Stayed 2 nights in Apr 2025

8/10 Good

KEISHI

Liked: Staff & service, amenities, property conditions & facilities
The staff is soooo kind, good enviroment to stay with your family :)
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Relaxing Hotel

It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Silvana

Liked: Staff & service, amenities, property conditions & facilities
The owner greeted us and provided a tour of the premises when we arrived at 4pm. Dinner was served at 6pm. So it is possible to have a brief onsen if you arrive on time. Note, the onsens are separated by gender and switch each day. One is double the size of the other. So, it worth trying both. It is a truely authentic experience. The cuisine was also traditional Japanese meals. The service was extraordinary. Make sure to book dinner and breakfast in advance. Note, the clientele is mainly Japanese nationals, which a clear indication that this lodging and hot spring experience is are one of a kind. We left with a few kimono that were available to purchase at a reasonable price. We hope to come back as both the owner and his wife, and all the staff were absolutely lovely! Thank you again.
Walkway to entrance.
Pathway at front.
Entrance.
Decor at entrance.
Stayed 1 night in Jan 2026

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Onsen

Lovely Onsen, definitely recommend. Staff was friendly, bus stopped down the street from the onsen with a walk uphill on the street to hotel.
Stayed 1 night in May 2024

8/10 Good

Edmond

Liked: Staff & service, amenities, property conditions & facilities
Very quiet . Very friendly staff and good breakfast. If someone want relax. Please choose this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for this wonderful stay. The onsen was relaxing. And the breakfast delicious. Not to mention the comfort of the bedroom. Definitely recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
Stayed 1 night in Dec 2024

8/10 Good

Véronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast was excellent. Our room was a bit small for three persons.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a ryokan and it was a great experience! The onsen was nice and the futons were very comfortable. The only thing that made me uncomfortable was that my friends and I seemed to be the only foreigners staying at the time, so we got a lot of curious looks. But the employee who checked us in spoke English, so I'm sure they do get foreign guests rather frequently. Overall, it was a relaxing stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very nice. They don’t speak English very well but they tried their best. It’s best if you can speak Japanese. The dinner and breakfast was amazing. And there is also an onsen which is great. It is a traditional ryokan so be prepared to take off your shoes. It was a bit annoying to have to wear 2 different slippers for the hallway and the bathroom which was only a few feet from my room. Also since it’s in the forest there were a few bugs but nothing that disturbed my stay. If you want a traditional ryokan experience this was a great place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and small. Nobody in the onsen when I used it. The tatami room is lovely and the bedding was very warm even in the cold weather
Stayed 1 night in Oct 2023

8/10 Good

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful older mountain traditional ryokan. We enjoyed our stay and the onsen. I think having the onsen switch is a great idea... It allowed everyone in our party to try both sides. The Japanese breakfast was super tasty and lots of different items. We didn't have a car, so took trains and a bus to get there.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pauline Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and location were beautiful and the Onsen felt private. One small warning, the property is up a very steep hill so if you're relaying on public transit the location is a bit difficult to get to. But well worth it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set in a forested ambient and is very quiet and peaceful with the room overlooking trees. However, it is not convenient to access the hotel and we had to carry our heavy luggages from car park up a slope walking on slap of stone to reach reception.
Stayed 1 night in Sep 2023

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese tatami, great hot spring. Quiet location for relaxing. A bit outdated facilities especially the smell in the room is little bit unbearable. Also there is no ensuite washroom, you have to use the public washroom
Stayed 2 nights in Jul 2024

8/10 Good

Yoshiharu

Liked: Staff & service
Disliked: Cleanliness

Nice service and old hotel

Location is remote. From the Hakome-Yumoto station we waited a taxi for 1 hour then we decided to take a bus. Taking about 30 mins then walk the hill for about 10 mins. The hotel is old and the equipment's and room was old. The hot spring was very good. The around hotel was very quiet and with a lot of nature.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Tucked Away Ryokan

This place is out of the way, tucked in somee beautiful hills. Be prepared for a walk if you don't take a taxi or have a car. It's worth it. I had no problems communicating with the staff, and they were super helpful. I messed up my bookings and they were able to get me in a day earlier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a little hard to find. If you come from Gora by bus get off at the Senkyoromae stop. Look back in the direction you came and you'll see a sign for Nakamura wriiten in hiragana なかむらwith an arrow directing you around the corner and up the hill. After going what feels to be 300 metres up the hill you'll find it on the right, tucked away in the greenery. It's well worth the hike.
Stayed 2 nights in Aug 2023

4/10 Poor

Jarrad

Disliked: Cleanliness, amenities, property conditions & facilities
This property was in a nice area, quiet, walkable to eating establishments, albeit via a road with no sidewalk, public transport is relatively close and the POLA Art museum was a standout. However, the property itself is in need of some care. We, a western family of 5, chose the Japanese traditional room - we were prepared for shared facilities, sleeping on futons, had no problems with the public bath, etc - but the room has some deeply entrenched mould that made it unpleasant just to be in. We are not sure if that section of the property is older and do understand that it is on top of an onsen, so the whole region is quite moist, but, wow. Additionally the shared amenities were not exactly odour free and the only basins for teeth brushing were in a public corridor almost in the reception area... Which also happens to be where the washing machine was and also right in front of our door.
Stayed 2 nights in Jul 2025

8/10 Good

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a true"little (Japanese) hut in the mountains" with great onzen experience! You just have to embrace the whole experience. If you do, this is definitely 5 stars! If not, maybe look for a more westernized hotel instead. Just one caution, this mountain resort is up on a winding mountain road around .5-1km from bus stop "sengyoro mae". If you have heavy luggage, it's worth using baggage service at Hakone Yumoto station. I hauled it up the hard way and that was a sauna experience in itself, even in winter!
Stayed 2 nights in Dec 2023

6/10 Okay

Nicolas

Disliked: Cleanliness, amenities, property conditions & facilities
Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Stayed 1 night in Jan 2025