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Aura Tachibana

4.0 star property
Hotel in Hakone with 2 restaurants and sauna

Choose dates to view prices

Aura Tachibana offers a genuine escape. Enjoy the indoor mineral hot spring, peaceful garden, sauna, two on-site restaurants, and WiFi. Your luggage stays secure while you relax.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is NZ$375
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Bidet
Daily housekeeping
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Bidet
Private bathroom
Bathrobes
Separate bath and shower
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Private bathroom
Bathrobes
Separate bath and shower
Bidet
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Private bathroom
Bathrobes
Separate bath and shower
Bidet
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Bidet
Daily housekeeping
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Standard Room Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Japanese Standard Room Non Smoking

  • Sleeps 6

View all photos for Deluxe Twin With Open-air Bath Non-Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin With Open-air Bath Non-Smoking

  • Sleeps 2

View all photos for Japanese-Western Style Room With Open-air Bath Non Smoking

Bathroom

Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Twin With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Twin With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Japanese-Style Room With Twin Non-Smoking

Free toiletries, slippers, electronic bidet, towels

Japanese-Style Room With Twin Non-Smoking

  • Sleeps 5

View all photos for [Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

In-room safe, soundproofing, free WiFi, bed sheets

[Adults Only] Luxury Tower,special Room With Open-air Bath, Dinner Served From 18:00/Japanese Dinner

  • Sleeps 4

View all photos for Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Japanese-Western Style Room With Open-air Bath Non Smoking

  • Sleeps 4

View all photos for Top Floor Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

View all photos for Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

In-room safe, soundproofing, free WiFi, bed sheets

Top Floor Deluxe Twin Room With Open-air Bath Non Smoking

  • Sleeps 2

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About the area

Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Tenzan Onsen - 3 min drive - 1.3 km
  • Lake Ashi - 21 min drive - 18.5 km
  • Hakone Open Air Museum - 24 min drive - 6.6 km
  • Hakone Kowakien Yunessun - 25 min drive - 7.6 km
  • Hakone Gora Park - 25 min drive - 7.3 km

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Kowakidani Station - 11 min drive
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬5 min walk
  • ‪山そば - ‬7 min walk
  • ‪料理茶屋花さがみ - ‬7 min walk
  • ‪茶のちもと - ‬5 min walk
  • ‪画廊喫茶 ユトリロ - ‬7 min walk

About this property

Aura Tachibana

Upscale hotel near Fuji-Hakone-Izu National Park
An indoor mineral hot spring (onsen), a terrace and a garden are just a few of the amenities provided at Aura Tachibana. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a bar.
Other perks include:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and tour/ticket information
  • A banquet hall, concierge services and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Aura Tachibana include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Toilets with electronic bidets and free toiletries

Similar properties

Hot springs

Yumoto Fujiya Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
The price is NZ$371
3 Dec - 4 Dec
Yumoto Fujiya Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Is Aura Tachibana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Aura Tachibana?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Aura Tachibana on 8 Dec 2025 start from NZ$371.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aura Tachibana?

Self-parking is free at this property.

What time is check-in at Aura Tachibana?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available from 10:00 AM to 11:00 AM for a fee.

What time is check-out at Aura Tachibana?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Aura Tachibana located?

Located in Yumoto, this hotel is within a 10-minute walk of Key Hiraga Museum, Tamadare Falls and Gyokuren Shrine. Hakone Toy Museum and Tokoan Kumano Gongen are also within 15 minutes. Hakone Yumoto Station is 9 minutes by foot.

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Aura Tachibana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 384 reviews
Rating 8 - Good. 119 out of 384 reviews
Rating 6 - Okay. 30 out of 384 reviews
Rating 4 - Poor. 12 out of 384 reviews
Rating 2 - Terrible. 9 out of 384 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

bo seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Was well kept and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and manner staffs and onsen in the room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was good

It's not very far but the property is a bit of a uphill walk from the Hakone-Yumoto station. We were happy with the facility and the service there. The food (dinner & breakfast) was very good as well.
Stayed 1 night in Jan 2023

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very traditional Roken Loves the traditional sleep on tatami and futon. Traditional Japanese breakfast very generous by hard for unaccustomed
Stayed 2 nights in Apr 2023

8/10 Good

Geoffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with nice cuisine and great views

It’s a wonderful hotel with spacious rooms. The traditional dinner was splendid while the breakfast buffet offers a great variety of food with some uncommon delicacies. The environment is also comfy with great views. It’s just that not so convenient in terms of its location. Takes a 10-min slightly uphill walk from the train station. Can be tiring in summer. However, shuttle bus service can be arranged in fact. Can ask for help with the arrangement at the information center on the ground floor near the bus terminal. The staff are kind and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and very knowledgeable
Private bath with a view
Dessert
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
Stayed 1 night in Oct 2025

4/10 Poor

Louis

Disliked: Staff & service, property conditions & facilities
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayuresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

ミチオ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
Stayed 1 night in Aug 2025

10/10 Excellent

Tzyy ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置比較偏僻，但早晚餐很棒。 但CHECK OUT早上需早點出發，但飯店沒有替代方案。還是要07:30才能用餐，有點缺乏彈性。
Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Stayed 2 nights in Jul 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esperienza unica

Esperienza grandiosa dal punto di vista dell’immersione nella tradizione Giapponese. Non molto confortevole il materasso direttamente a terra e le sedie, però il posto è molto bello e l’onsen di altissimo livello.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い旅館

フロントからお食事処までとても良いサービスをして頂きました。 一点残念だったのはせっかくの日本旅行でスタッフの方が外国人の方が多かったことです。。^ ^；
Stayed 2 nights in Jun 2025

8/10 Good

CHIHARU

Liked: Cleanliness, amenities, property conditions & facilities
２歳の孫と一緒にいきました 小さい子供の食事あれば よかったなと思いました 2泊しましたが初日の食事は、とてもボリュームあり、2日目も期待してましたが 少しボリュームなく残念でした 朝食も2日目は、かなりボリュームなく 残念でした しかしとてもいいお宿でした お世話になりました
Stayed 2 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
親子で来ました。海外のスタッフの方が多かったですがとても丁寧でした。お食事がとてもおいしかったです。
Stayed 1 night in May 2025

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities
Impeccable services from hotel staffs. However, the property needs renovation.
Stayed 2 nights in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and breakfast were very good in terms of presentation and taste.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感じのいい人たち

従業員の方はほとんどが外国人でしたが、皆さんとても親切でした。創作料理もおいしかったです。
Stayed 1 night in Apr 2025

10/10 Excellent

MIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Stayed 1 night in Apr 2025

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な旅館でした。
Stayed 1 night in Mar 2025