The Hiramatsu Hotels & Resorts Sengokuhara

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Luxury
4.5 star property
9.4

Exceptional

Luxury hotel near Sengokuhara Susuki Prairie

Located close to Pola Museum of Art and Ōwakudani, The Hiramatsu Hotels & Resorts Sengokuhara provides free English breakfast, an outdoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the outdoor hot springs, and indulge in a body treatment or a facial. The on-site restaurant, Italian Restaurant, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a gym.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,188
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

A modern hotel room with two beds, a sofa, a dining table, and chairs. There is a large window offering a view of greenery outside.

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

A modern hotel room with a large bed, a seating area with a table and chairs, and a view of greenery outside.

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

A spacious bedroom with a large bed, a seating area, and a balcony with a view.

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

A modern hotel room with a large bed, a sofa, a TV, and a balcony with a view of trees.

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a large window offering a view of the outdoors.

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

A modern bedroom with two beds, a small table, and a chair.

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

A modern hotel room with two beds, a sitting area, and a large window offering a view of the outdoors.

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

A modern hotel room with a large bed, a sofa, a chair, and a wooden floor.

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

A modern living room with a glass coffee table, two sofas, a chair, and a large plant.

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

A modern hotel room with a large bed, a bedside table, a nightstand, and a balcony with a view of the mountains.

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
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About the area

Located in Sengokuhara, a neighbourhood in Hakone, The Hiramatsu Hotels & Resorts Sengokuhara is in the mountains. Pola Museum of Art and Hakone Open Air Museum are cultural highlights, and some of the area's notable landmarks include Hakone Shrine and Mishima Sky Walk. Sengokuhara Susuki Prairie and Lake Ashi are two other places to visit that come recommended. Visit our Hakone travel guide
Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • A circular pool with a view of a lake and mountains in the background.
    Sengokuhara Onsen
    1 min walk - 0.0 km
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • A dirt path leading through a field of tall grasses with a mountain in the background.
    Sengokuhara Susuki Prairie
    4 min drive - 1.8 km
  • Three boats on a calm lake with a mountain in the background.
    Lake Ashi
    5 min drive - 2.4 km
  • Daihakone Country Club
    18 min walk - 1.6 km

Getting around

  • Kowakidani Station
    10 min drive
  • Hakone Miyanoshita Station
    12 min drive
  • Tokyo (HND-Haneda)
    105 min drive

Restaurants

  • 大涌谷 駅食堂
    5 min drive
  • じねんじょ蕎麦 箱根九十九
    5 min drive
  • 極楽茶屋
    5 min drive
  • 桃源台ビューレストラン
    4 min drive
  • ゆーらんど
    5 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

  • Luxury hotel near Sengokuhara Susuki Prairie
  • Located close to Pola Museum of Art and Ōwakudani, The Hiramatsu Hotels & Resorts Sengokuhara provides free English breakfast, an outdoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the outdoor hot springs, and indulge in a body treatment or a facial. The on-site restaurant, Italian Restaurant, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a gym.
  • Other perks at this hotel include:
    • Free self-parking
    • Hot springs on-site, multilingual staff and a front desk safe
    • Concierge services, luggage storage and a lift
  • Room features
  • All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with spring water baths and designer toiletries
    • Flat-screen TVs with satellite channels
    • Fridges, electric kettles and heating

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Frequently asked questions

Is The Hiramatsu Hotels & Resorts Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Hiramatsu Hotels & Resorts Sengokuhara?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at The Hiramatsu Hotels & Resorts Sengokuhara on 17 Nov 2026 start from NZ$1,188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hiramatsu Hotels & Resorts Sengokuhara?

Self-parking is free at this property.

What time is check-in at The Hiramatsu Hotels & Resorts Sengokuhara?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at The Hiramatsu Hotels & Resorts Sengokuhara?

Checkout is at 11 AM.

Where is The Hiramatsu Hotels & Resorts Sengokuhara located?

Located in Sengokuhara, this luxury hotel is within 2 mi (3 km) of Sengokuhara Susuki Prairie, Lake Ashi and Ōwakudani. Pola Museum of Art and Hakone Open Air Museum are also within 6 mi (10 km).

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Reviews

The Hiramatsu Hotels & Resorts Sengokuhara Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 78 reviews
Rating 8 - Good. 14 out of 78 reviews
Rating 6 - Okay. 3 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special high end experience. Staff is over the top kind. Dinner and breakfast were Michelin Star quality. A luxury experience that exceeded our Four Seasons stays. And that says a lot
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible destination hotel. Small and intimate. Incredible culinary experience.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place is incredible and fabulous- Michelin restaurant, outdoor Onsen, room amenities and professionally trained staff who are world class
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything Excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great food and environment

an delightful experience. The food is excellent.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied, but not blown away !

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつもながら　美味しい食事でした！
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高でした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
ハード面では、温泉が掛け流しなこと以外は、部屋が広い訳でも、絶景が見える訳でもなく、これがミシュラン？と思ったが、ソフト面が素晴らしかったです。 スタッフの皆さんの対応はホスピタリティに溢れ、アメニティはブルガリ、部屋のドリンクバーは、洗練された飲料で満たされており、オールフリー。バスローブや部屋着は質もデザイン良く、着心地がいい。 でも、なんといっても、ディナー！どれも非常に美味しく、旅の思い出と共にずっと記憶に残るようなお食事でした。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
직원분들 다 친절하시고 음식도 맛있고 온천도 진짜 좋았어요 또 가고싶어요
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
調度品はもちろんのこと、絵画の素晴らしさ、飲み物のチョイスの質の高さ、これまで出会ったことのないオリジナリティと質の高さは目を見張るものがありました。おもてなしとしても、洋のスマートさと、和の適度な距離感が際立っており、お一人の滞在を楽しまれている方がいらっしゃるのも肯首するところでした。お部屋のアメニティはブルガリ。チェックイン、チェックアウトの対応も非常に洗練されており今年一番に感銘を受けた随所にセンス溢れるホスピタリティーでした。もちろんお食事も、室内、お味共に素晴らしかったです。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回はお部屋が少し狭かったのですが、あとは全て良かったです。二回目ですが、またお伺いいたします。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯船周りには2カ所ごみ箱を置いて下さい。
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も設備も最高でした。妊娠中に利用したということもあり、食事のメニューについても細かく確認していただいたり、イスに座るときにもクッションを借りれたりとかなり配慮いただけました。子連れでもきている人が多いようなのでまた利用したいと思います。
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連續住了三晚，客制的餐點，服務非常優。
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

リゾート言っているのに、くつろげない
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

箱根ひらまつ

お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

完美

這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
値段は安くないけど想像していたよりも部屋は狭い
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂？ でもプライバシーがしっかり確保されているのも安心です。
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
施設は素晴らしく、居室設備、アメニティ、リネン等々申し分なしです。またホテルスタッフの接客も素晴らしいものでした。唯一残念であったのがレストランスタッフのサービスレベルが必ずしも一級品ではなかった点です。 配膳スタッフの食材説明は声が小さく（マスク着用の為のありますが）内容は伝わりませんでした。またソムリエによるワインのお勧めもイマイチで、提供されるコース料理のそれぞれに対して、どのようなワインが何故適しているのか等々の説明もありませんでした。これだけのプライスレンジのホテルですのでレストランサービスについては一層の改善が必要であると感じます。食事自体はたいへん美味しく、またプレゼンテーションも素晴らしいものでした。
Stayed 1 night in Jan 2023