Independent in Gropparello from NZ$98

"The property is in terrible condition i feel completely robbed the door worked after around 15 to 20 attempts the shower was full of mold and the light and ventilation did not work the room had only 1 working plug socket the phone system for the hotel didn't work. A massive pot hole outside i twisted my knee now have to wear a brace discusted by the whole package "

"A very beautiful hotel. My family and I stayed there and the stay was very, very good. The most important thing is that the cleanliness was excellent"

"Hotel was above our expectations. At the time we checked in, very pleasant gentleman greeted us and went above and beyond to provide us with information and to accommodate us with best option for our big family with small children. Next morning - a lady at the front desk, was a little bit unwelcoming. We requested an iron and ironing board and it took several attempts and 1.5h later we got it. Then at the check out time, same lady was giving us a hard time about one of the card keys that my daughter accidentally left in the room. Front desk lady repeatedly mentioned that it would be better if we had returned the key. Several apologies from us didn’t release the situation..which at the end gave us impression that she cared about the plastic card more than the customer. "