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"in the Family Rooms"

"Everything about this stay was excellent. Marco was able to check us in early because the rooms were cleaned quickly. That trend continued all stay long. Very clean hotel with great service. Shower got very hot and had good pressure. Beds were good but the pillows were very flat. Fresh and free European breakfast every morning to start the day off right. Room was decent sized for Europe with a flat screen TV with lots of channels. The toilet was totally retro. Location is amazing. Staff is great. I would highly recommend."

"staff, amenities and clean room"

"Very detailed decor and very clean!"

"Great location close to terminal. Clean rooms and short walking distance from tourist sites."

"We had a wonderful stay during Christmas. Our flight was cancelled and we didn’t get in until the next morning but the staff was so accommodating and able to get us in our room right away. The room was lovely and even though we were there during a busy time, once the windows were closed, the room was pretty quiet. If we ever find ourselves in Florence again, we’ll definitely stay here. "

"Great location, helpful and kind staff, great view and room with generous add ons! Welcoming environment with everything you need. Highly recommended! "

"Lovely hotel and staff. Terrible pillows"

"Many breakfast options; and the staff was very efficient in delivering requested beverages and any other requests to our table in the breakfast room."