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"Fabulous facility with lotsa nature. Host very nice & friendly"

"Todo excelente "

"Excelente 💯"

"Lovely place to stay and inexpensive"

"Clean room"

"Breakfast delicious, shops nearby."

"nice place"

"Friendly staff and nice breakfast menu"

"The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu "

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"Great hotel with helpful staff "

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They...

"All went well, would definitely visit again. Only ask I would have would be to provide more pillows and towels. Room I reserved was for 5 people. We had 3 towels and 5 flat pillows. Other than that, please was clean, staff was courteous and provided great tour tips. "