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"Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options "

"Beautiful old mansion in the colonial center. If you want to travel back to the 19th century, in a good way, highly recommended."

"It was nicely located, very cute and very clean Enjoy my stay "

"The mattress on 307 needs a little love. Too hard. I love the mattress on Oro verde Guayaquil suite. This one was a let down. The bathroom wayy too small"

"Perfectly adecuate for what we needed"

"It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!"

"Great location near many tourist attractions, and the room was beautiful with nice décor and lighting. Very friendly staff aswell. The only downside was the laundry service. I was told in advance on Whatsapp and again at the front desk that it could be done, and even after I let the front-desk person know (twice) it never was done. It would have been helpful to know upfront, especially since there were nearby options. Overall, a good stay, just a lack of a follow through with certain services they "offer.""

"Excelente hotel atención y la habitación donde me quede fantástica "

"This is one of the best hotels in Cuenca. They put a hot water bottle in your bed. It’s amazing, and there really isn’t service like this in most hotels. Also, the garden is really nice. I will definitely be back."