Hotel Cisne

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Cisne and take advantage of free continental breakfast, laundry facilities and a snack bar/deli. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$61
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A neatly made bed with a quilted cover, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

A room with three single beds, each with a headboard and a pillow.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Standard Room

A bed with a wooden headboard, white bedding, and a brown throw blanket.

Standard Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

A hotel room with two beds, a window with a view of a cityscape and mountains, and a chair.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
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About the area

Located in Cuenca, Hotel Cisne is connected to a railway/underground station. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are local attractions and those in the mood for shopping can visit Mall del Rio and Plaza Rotary Market. Looking to enjoy an event or a game while in town? See what's happening at Pista De Bicicross Bmx Cuenca or Alejandro Serrano Aguilar Stadium. Visit our Cuenca travel guide
Map
Av. Americas y Amazonas, 0967820474, Cuenca, Azuay

What's nearby

  • San Sebastian Plaza
    6 min drive - 1.9 km
  • Museum of Modern Art
    6 min drive - 1.9 km
  • University of Cuenca's Orchid Garden
    7 min drive - 2.3 km
  • Casa de los Arcos Art Museum
    7 min drive - 2.3 km
  • Galeria FVega
    8 min drive - 1.9 km

Getting around

  • CREA (Av. México) Tram Station
    9 min walk
  • Luis Cordero (Hermano Miguel) Station
    12 min drive
  • Cuenca (CUE-Mariscal Lamar)
    19 min drive

Restaurants

  • El Arriero
    8 min walk
  • El Huerto
    16 min walk
  • Schubert Specialty Coffee
    13 min walk
  • Chill & Grill SteakHouse + Bistro Bar
    13 min walk
  • Cristo del Consuelo
    19 min walk

About this property

Hotel Cisne

  • Hotel connected to a shopping centre
  • You can look forward to free continental breakfast, laundry facilities and a snack bar/deli at Hotel Cisne. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • A round-trip airport shuttle (surcharge), tour/ticket information and luggage storage
    • A 24-hour front desk, smoke-free property and multilingual staff
    • A front desk safe and concierge services
  • Room features
  • All guest rooms at Hotel Cisne include amenities, such as free WiFi.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 32-inch Smart TVs with premium channels
    • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

A hotel lobby with a marble staircase, two elevators, and a reception desk.
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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
7.8 out of 10, Good, 133 reviews
The price is NZ$57
26 Oct - 27 Oct
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Frequently asked questions

Is Hotel Cisne pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Cisne?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Cisne on 26 Oct 2026 start from NZ$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Cisne?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cisne?

Checkout is at noon.

Does Hotel Cisne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Hotel Cisne located?

Situated in Cuenca, this hotel is within 2 miles (3 km) of Galeria FVega, Museum of Modern Art and Pista De Bicicross Bmx Cuenca. University of Cuenca's Orchid Garden and San Sebastian Plaza are also within 2 miles (3 km). CREA (Av. México) Tram Station is 9 minutes by foot and Gran Colombia Tram Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cisne Reviews

7.6

Good

7.6

Cleanliness

9.4

Amenities

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty place to stay review one start

The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty place to stay review one start

The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Afuera es feo jaja, pero adentro cambia totalmente! Es un hotel moderno! Limpio, acogedor
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que me dijeron que no había habitaciones pero les indique que ya tenia pagado en expedia me dieron la habitación a las 7y30 pm de la noche .al final me solucionaron y todo quedo arreglado
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo bien
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Me gusto el desayuno ..no tanto el cuarto pero en general esta bien
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente atencion y ubicacion del hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2025