Escandon Hotels, Mexico City

"The hotel is centrally located. The staff were truly amazing- Front desk,our concerns were handled immediately. Cleaning staff ,rooms were immaculate - Breakfast staff were attentive - The most important was the team smile - "

"Great place to stay, but the walls were dirty. "

"First impressions were great. We had two rooms, for a 5 night stay. In that time, both rooms had to have maintenance called twice, due to blocked toilets. The sink didn’t drain properly either. Staff were lovely and the location was very good for exploring México City. Pool area was pleasant. Hot tub was boiling hot on one day. Good job that afternoons were always cloudy, as there were only five sun loungers in total."

"Everything great and perfect location"

"The hotel is well located for easy access to the airport and is quite comfortable. We were traveling with pets and the they were very accommodating "

"El Hotel Barceló es un Excelente lugar para hospedarse: quiero felicitarlos. El Cuarto fue muy limpio y ambiente muy fresco; todo funciona; la comida y desayuno son deliciosos; nutritivos, calientes y fríos excelentes. La Administración fue muy amable en todo momento. El hotel es bellísimo ; de un gusto exquisito; tienen música ambiental cuando comes tus alimentos; hay tiendas; restaurantes; casas de cambio; renta de taxis o Uber; las personas que te atienden cuando llegas y toman tu equipaje son muy amables ; desde que llegas; la Seguridad te dice Bienvenidos. Felicito al Señor Isaías nos ayudó con nuestro equipaje con cuidado; amabilidad y nos ayudó informándonos como poder ir a lugares turísticos; me prestaron un cable de recarga para mi iPhone en mi cuarto pues lo olvidé sin ningún costo. Las Señoritas y Jóvenes de la Recepción fueron extremadamente amables; educados y cordiales. También hay un bar que lo amenizan con música en vivo; piano; violín y tocan bellísimo; las Damas que tocaron los 4 días que estuvimos tocan bellísimo: muchas felicitaciones. Los Desayunos fueron exquisitos y las Comidas y happy hour estuvieron todos los días deliciosos; frescos; impecablemente limpio y Nunca bajaron la calidad del servicio. Felicito a los cocineros y chefs porque cocinan delicioso. Me hospedé en el Nivel 12 Premium. Los Elevadores están bellísimos; impecablemente limpios y le dan un toque al hotel muy elegante.Gracias a Claudia; Fernanda; Berenice y todos los del Piso 12 . "

"Very good area"

"More coffee options."

" "The hotel is very nice and clean , the attention of the staff seemed very good and friendly to me, the doubts they solved were excellent. The room is small but the view and comfort is nice. I would give it 5 stars for the attention, cleanliness, view and comfort. "