Hyatt Regency Mexico City

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Luxury
5.0 star property
9.4

Exceptional

Modern elegance in vibrant Polanco

Surrounded by the vibrant Polanco district, this modern hotel offers easy access to Chapultepec Park and upscale dining and shopping. Unwind in the heated pool with park views, indulge in the spa, or enjoy the inviting bar and lounge.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$673
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed (Regency)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Single Beds

A hotel room with two single beds, a sofa, a small round table, and a headboard with a light fixture.

Room, 2 Single Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 2 Single Beds (View)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Room, 2 Single Beds (View)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Club Room, 2 Single Beds (Regency)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Regency, Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with sheer curtains.

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A conference room with a long table, six chairs, a coffee machine, and a TV on the wall.

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, a telephone, and a window with a view of the city.

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(34 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Single Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (Regency, High Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Located in Polanco, a neighbourhood in Mexico City, Hyatt Regency Mexico City is in the entertainment district and near a metro station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travellers looking to shop may want to visit Avenida Presidente Masaryk and Paseo de la Reforma. Travelling with kids? Make time for Palacio de Bellas Artes, or head to an event or a match at Auditorio Nacional. Spend some time exploring the area's activities, including golfing. Visit our Mexico City travel guide
Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    2 min walk - 0.2 km
  • A historic building surrounded by lush greenery, with a cityscape in the background.
    Chapultepec Park
    2 min walk - 0.2 km
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    3 min walk - 0.3 km
  • A large stone building with steps leading up to it, a large metal sculpture, and a sign with text.
    Auditorio Nacional
    7 min walk - 0.6 km
  • Two ancient stone statues in a museum.
    National Museum of Anthropology
    10 min walk - 0.9 km

Getting around

  • Auditorio Station
    6 min walk
  • Mexico City Fortuna Station
    8 min drive
  • Benito Juarez International Airport (MEX)
    28 min drive

Restaurants

  • Alfredo Di Roma
    1 min walk
  • Regency Club
    5 min walk
  • Starbucks
    2 min walk
  • Karisma
    2 min walk
  • La Aceituna
    3 min walk

About this property

Hyatt Regency Mexico City

  • Luxury family-friendly hotel in the business district
  • A short walk from Auditorio Nacional and Paseo de la Reforma, Hyatt Regency Mexico City provides a terrace, shopping on-site and a coffee shop/cafe. Indulge in a body scrub, a massage and a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services and car hire on-site. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool, along with sunloungers
    • Free self-parking, plus valet parking (surcharge)
    • Limo/town car service, buffet breakfast (surcharge) and 3 outdoor tennis courts
    • Express check-out, express check-in and ATM/banking services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 755 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
    • Free toiletries and hairdryers
    • LCD TVs with premium channels
    • Video game consoles, video games and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 3 Nov 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 4 Dec 2026 start from NZ$673, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Checkout is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma and Chapultepec Park. Auditorio Nacional and National Museum of Anthropology are also within 1 mile (2 km). Auditorio Station is 6 minutes by foot and Polanco Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Mexico City Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1253 out of 1515 reviews
Rating 8 - Good. 149 out of 1515 reviews
Rating 6 - Okay. 51 out of 1515 reviews
Rating 4 - Poor. 28 out of 1515 reviews
Rating 2 - Terrible. 34 out of 1515 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, Amazing Staff and Great rooms !
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around clean property and friendly staff. Great Restaurants.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, central location close to all the restaurants and cafes
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall! Great location!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurants, great location, very comfortable sized room (needs better quality towels) and staff could be warmer to guests. Overall good!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hyatt Regency Mexico City and had a wonderful experience. Everything was excellent, and I especially enjoyed the nice spa during my visit. I would highly recommend this hotel to anyone looking for a great place to stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joined a Wednesday AM running group w hotel staff. A great way to get out an run in the park with people that could pace the group and know their way around.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and honest staff!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown, great staff who are very friendly. Very nice restaurant
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good restaurants well located
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very kind, always available to help, quality of breakfast excellent, everything amazing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. The gym is one of the best onsite gyms in the area in my opinion. One of the biggest reasons I choose this place when staying in CDMX
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is always really good with a nice variety.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and hospitality
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great and perfect location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. Room amenities were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great experience with the amazing staff, the delicious food and excellent location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, location was great, room was comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice clean rooms. Staff very friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants in the property and near many other Michelin levels
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The staff, service and food were all excellent.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Amenities
Very comfortable and friendly staff.
Stayed 6 nights in Jan 2026