Hotels with Pool & Resorts in Epsom from NZ$133

"Acoustics in reception could be better. The distance between me and the person behind the desk was quite distance, coupled with the fact that it was quite echoey and there was background music. I don’t class myself as hard of hearing but was really struggling especially when staff are quietly spoken and have an accent (I’m from Italian background and good with accents). Just something for you to consider (I checked in at 10pm if that helps)"

"The room not clean . Restrooms slippery."

"All I can say is that the staffs were really lovely and they made me feel welcome at the hotel. The food was really delicious that I would recommends Pan Roasted Sea Bass Fillet and Classic Fish and Chips as they were my favourite dinners."

"I have stayed many times at this hotel as it's convenient to where I occasionally work. One of the reasons I always went back was because it's staff were so helpful. Unfortunately they have now installed a tablet check-in system and reduced the no. of check-in staff. In my opinion this has had a detrimental effect on the check-in experience - especially problematic if you were checking in at the same time as a large group. There are other hotels offering a more personalised service where you're able to speak with real people. I will certainly be seeking these out in future."

"Wonderful place to stay that feels like home because of the staff."

"Top level"

"Room was good. Had a view of the Thames. Staff overall were very helpful. Position a bit out of Central London but good bus services to London Bridge and Victoria Station. Also free ferry over Thames to Canary Wharf. Breakfast was disappointing. A lot of choices either not working or not being replenished depending on who was on. Was an upgraded hostel but overall we were satisfied for the price."