Apartments in Sutton Belmont Station

"Wide room, with plenty of activities for kids especially the meet and greet of Paw Patrol characters and kid’s party in the evening. Have to book swimming pool in advance as slots go quick"

"Dear Customer Service Team, I am writing to formally raise a serious complaint regarding a recent booking I made through your platform. The condition of the hotel I was assigned was completely unacceptable, far below any reasonable standard, and frankly shocking. From the moment I entered the room, there was a strong, unpleasant smell that made it extremely uncomfortable to stay. The entire environment felt unclean and neglected. Most concerning of all, the bed sheets were visibly dirty and appeared not to have been changed at all. This is something I find absolutely unacceptable, especially considering I was travelling with my baby. Due to these conditions, my baby was unable to sleep, and I did not feel it was safe or hygienic for us to remain in the room. The situation became so distressing that I had no choice but to immediately leave the hotel in the middle of the night. I had to call my husband, who travelled all the way from Birmingham to come and pick us up. This experience was extremely stressful, inconvenient, and completely ruined our stay. I trusted your platform to provide safe and clean accommodation, and this booking failed in every possible way."

"Very friendly hotel - a haven amidst the busyness of Purley Way. Great value for money. Highly recommended "

"Shower black mould put me off a bit. The bed boasted a collapsed spring mattress. A kettle was provided but no cup or drinking device. I improvised by putting a teabag in it and drinking from the spout. It was after 10 pm and reception was far away. The ladies in reception were friendly and helpful."

"Great for an overnighter! Clean and v comfy bed! Will stay sgain"

"The room window broken aircon broken door lock broken shaver socket hanging off wall live wires sink smashed and poor repairs shower mouldy fridge not cold mattress stings coming thru . Breakfast hot dog sausages toast cold eggs overdone basic pastries but great juice. Full of builders. Lift and corridors smell badly of smoking with cheap air fresheners to try and cover NEVER EVER STAY HERE IF YOU SWW GOOD REVIEWS BEWARE OF THIER ORIGIN THE WORST HOTEL EVER AND WE COVER THE UK FOR WORK !!"

"Clean room for the night. Staff were lovely."

"It’s perfect for short stay"

"Very convenient and comfortable"