El Cid Hotels, Mazatlán

"excelente servicio instalaciones super cómodas y limpias Super relajada "

"Beautiful view , enjoyed the pool, clean room , close to everything, staff and reception very friendly and helpful"

"Beach views "

"We had a great stay. There’s a selection of small pools outside. Great for families in the kiddy areas and away from them for adults who don’t want that. Pool service was decent. Slow at peak times as all drinks come from the lower level bar. Service was great though, friendly, helpful and pleasant. The rooms were clean. Bathrooms do stay wet because the fans aren’t strong and the water doesn’t all drain the right way leading to wet spots. Size was good. AC doesn’t go colder than 20°C so we did feel a little sticky at times. We had an ocean view and the balcony was lovely. Access to the beach was nice too. Just outside the super busy area so beach privacy was nice. Breakfast was really decent. Rotating choices, fresh juice and fruit. Breakfast service was fast and polite. Gabriel served us several days while at the pool, great guy. Rodrigo at breakfast most days, little English but very polite and speedy. Overall, an excellent stay."

"Buen hotel, excelente tamaño de habitaciones, buen servicio, excelentes áreas comunes, solo le falta una renovada a las habitaciones. Pero en general el hotel en perfecto estado. "

"This was my first time and I love everything. Very clean and staff very friendly and helpful."

"This was our second time staying in Pueblo Bonito and we came back because it’s always an amazing experience. Staff is amazing especially waiters in restaurants already recognized my kids and knew what they wanted to drink. Our room was upgraded to a suite and we had the best experience ever. "

"Third time I stay at RIU and always amazing. Staff is friendly, every area in the hotel is clean and the food is delicius. For me and my family is the best hotel in Mazatlan!!"

"It was a lovely property - lots of garden area with many trees and flowering bushes, lots of birds. Many eating areas - all good. Pleasant open feel to the whole lobby and eating places. beautiful infinity pool and many different places to sit for the day. The beach was not the greatest, but good enough - sand sloped down and some large rock formations in water - a good flat beach could be walked to south of this beach. Located ok for out of resort restaurants and shops. Room was clean and had everything I needed - nice patio overlooking the gardens and pool and ocean."