Business Hotels & Resorts in Mazatlán from NZ$127

"Extremely disappointing visit after coming here for past 15 years. Never had a hot shower, broken shower head. The hotel was empty and customer service was nonexistent; no one seemed to care. Poolside restroom out of service entire week both men and women’s room. Difficult to sleep with overly noisy ac fan. Had to shut off. Repairs requested to no avail. Pool water boiling hot. We are done. Not the place we used to love. We will not be back."

"This is a very nice hotel. The amenities are excellent. The staff is very helpful and friendly but the rooms themselves are outdated with tile floorr so you hear the people upstairs moving chairs. I could hear the people next door having sex. It's too bad because the hotel itself is very nice"

"Todo super bien"

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"All good including the service"

"Nice service"

"This hotel has a very nice pool and location. Beach had jellyfish and although they had sign up on pole they didn’t not tell guest of dangers after several people got stung. Property is old and TV did not work in room. No signal. Food by pool was poor quality and very expensive for the area. Pool staff very good with service never had to wait for a drink and didn’t bother you. Overall good stay and will come back again. "

"it's outdated for sure but its nice that its not a massive tower, low rise and charming in an old fashioned style"

"Great "