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"Room was brand new(3 weeks old). Mattress was hard and the table lamp had no bulb…. Overall 8/10"

"The only reason I gave communication a 4 star is because we had a tiny bit of trouble getting ahold of someone when our code didn’t work to enter their property. Once we got ahold of them, the maintenance man arrived very quickly and got the problem resolved. He even went above and beyond by helping to get the plug in solution resolved so we could watch the UFC fights on our fire stick. We were in town for a soccer tournament that was being held at the Rocky Top Sporting Complex and so this...

"Room was clean and spotless man working front desk needs a Dale Carnegie course but other than that we enjoyed our stay "

"The room was spotless! Very nice place to stay!"

"Great place!"

"Very polite staff, especially the bartender"

"Staff was outstanding, very helpful with our stay."

"Overall very pleasant experience, staff was friendly and room was very clean. Would definitely stay there again."

"So cozy and beautiful! Was definitely a nice relaxing time!"

"Nice staff...nice room...convienent to downtown."

"All the way around it was a nice stay"

"Clean, good coffee and breakfast. Staff exceptionally friendly!"

"great stay"

"Such a beautiful place yo stay. Very friendly staff as well."

"Clean room, good location, close to downtown sight seeing and Ruby Falls. 2nd year visiting and enjoyed our stay."

"Everything was awesome, I recommend this great stay!"

"Loved this hotel!"

"The restaurant was very friendly - good food"

"We had a great stay, exactly as listed and had everything we needed. "