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"A pleasant stay. Friendly staff in restaurant for breakfast. Glass drinking cupd provided in room, but we were afraid of accidentally dropping and smashing them in the bathroom or on the tiles near the fridge. Wonder whether plastic cups might be better. Very good location and parking was easy. Will stay again."

"Lovely people-they really do care about their customers! Very comfortable beds and the view from the room was wonderful!"

"We were upgraded to a two bed apartment it was perfect. Everything was comfortable. Loved the use of The Darling pool facilities. "

"We loved the customer service at the Shangri-La. Our room was understandably not ready when we arrived at 9am but they suggested we freshen up in the gym change room. It was lovely to take a shower and change into a fresh set of clothes after a long flight. Our room became available before noon. The bathroom was quite spacious and the lighting in the room was soft and not harsh. Everyone we spoke to was accomodating and pleasant. Good location close to Circular Quay, the Rocks, and public transportation."

"Perfect location and the perfect hotel for 1 night at the opera house. We walked everywhere and felt safe. We loved the room."

"Nice room with great view, room still wasn't ready at 3pm check in though"

"Check in staff was good. Good for a night. "

"We wished to swim but it was a little too cold for us. We visited the pool area twice and it was clean and pleasant. "

"Great service.. plenty of bars within "