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"Everything was ok but I didn't like that they didn't have a microwave l"

"we enjoyed our 3 night stay at Live Casino . the room was very roomy and nice . the staff was very nice . Bed was great and our breakfast was very good"

"Pretty nice "

"Super nice rooms. No hot breakfast though"

"The facilities are a little dated. Our fridge didnt work, no cups for the coffee. But, rooms were clean, beds were comfortable. "

"The room was very clean the workers and the front desk was great housekeeper also great good place to spend two nights Casino was clean"

"We booked a king, dropped our luggage off. Went to concert, realized we had two queens. Contacted hotel and was informed over booking or reservation issues and that’s all they had. But, I explained it allowed me to book. Must of been after us. Needless to say, we weren’t happy."

"Too busy for me. Staff friendly. "

"At check in, the front desk agent placed me in a 2nd floor room that was occupied by another guest. I entered the room and there was clothing and trash thrown everywhere. When I went back to the front desk, they switched me to a better view 7th floor room. A little annoying because if there was a nicer higher room available, why bother putting guest in less desirable rooms to begin with? Poor customer service in my opinion and I’m extremely glad I did not walk in on the other guest staying there. The hallways were filthy with dirty scuff marks all over ever single room door and if someone tried kicking them in. The lobby floors were sticky and gross, we could hear our feet sticking to the ground as we walked. The on site restaurant River & Rye was essentially inedible. We ate here twice and both times my order was wrong and just truly awful food. Overall, I was eager to leave the hotel within an hour of being there. There are not a lot of great options for hotels in Shreveport anyway, but I would just beware that while this may be one of the “better options” in the area, still may not be the most comfortable stay. "