Dipu Holidays from NZ$1,680

Very clean spacious rooms, Outdoor pool, great amenities, including a free breakfast & parking, friendly staff....

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Great experience, excellent location right across The Grove and Farmers market.

The check-in process was extremely poorly organized and managed. There were three staff members working, yet none seemed to have any sense of urgency or communicate effectively. It took over an hour to check in, and the staff member assisting me never explained what was causing the delay or whether there were any issues. At one point, she simply stared at her screen for approximately 45 minutes without communicating with me at all. I stayed in the Canyon Tower, and unfortunately the room was extremely stuffy. Even with the AC set as low as 65°F, the room never felt comfortable, and I had a difficult time sleeping. The bathroom also had not been properly cleaned before my arrival. There was hair throughout the shower, which was disappointing and made the room feel like it had not been thoroughly prepared for a new guest. Overall, the experience was frustrating and did not meet the standard I expected. Better communication during check-in, more efficient management, and more thorough room cleaning would make a significant difference.