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"Convenient and free shuttle to/from Universal, ticket counter in lobby to buy park tickets, dining options on-site or easy for UberEats, and easy check-in/check-out, though there was a line for check-in. Happy we stayed here and would easily stay here again if/when we come back. Only thing hotel could offer for free is coffee though it would be a rub with the Starbucks downstairs. In-room coffee is pretty gross (is it ever good?). "

"nice place"

"The hotels is lovely and clean. I cant say enough about the young man who checked us in. He was amazingly helpful. He went above and beyond. He even lent the stapler to me . Breakfastis delicious. I love the fresh fruit and granola, with greek yogurt. Thank you "

"Great place to stay "

"Very clean"

"Room was clean. All of the staff was friendly and helpful, except the person that checked us in. But everyone else and everything else was great."

"Yes"

"We enjoyed the water park and being upgraded to a 3 bedroom 3 bath!"

"The staff was great. The complementary breakfast was above average - nothing special, but adequate. Everything was clean and smelled fresh."