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The Grove Resort & Water Park Orlando

4.0 star property
Splash into fun at the on-site water park with thrilling slides and surf lessons, or head to nearby Disney for magical adventures after a day by the pool.

Choose dates to view prices

The Grove Resort & Water Park Orlando welcomes families with free water park access and body boarding. After water fun, guests can unwind in the spa tub or enjoy American cuisine at three restaurants with special kids' meals. The experience includes mini golf and shopping options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is NZ$467
includes taxes & fees
3 Aug - 4 Aug

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(228 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, Accessible

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, Accessible

  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(263 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(156 reviews)
  • Water view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(81 reviews)
  • Water view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

8.2 out of 10
Very good
(178 reviews)
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(70 reviews)
  • Water view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms (3 bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 bath)

7.2 out of 10
Good
(46 reviews)
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms (3 Bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(56 reviews)
  • Water view
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms, Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms, Accessible

7.8 out of 10
Good
(16 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located on a lake, The Grove Resort & Water Park Orlando is in an area with great shopping. Disney Springs™ and Orlando Vineland Premium Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surfari Water Park and Disney's Animal Kingdom® Theme Park. Travelling with kids? Don't miss Epcot® and Disney's Hollywood Studios®. Take the opportunity to explore the area for water adventures such as swimming. Visit our Winter Garden travel guide
View more Resorts in Orlando
Map
14501 Grove Resort Avenue, Winter Garden, FL, 34787

What's nearby

  • A mountain with a ski lift, a lake, and trees.
    Disney's Animal Kingdom® Theme Park
    15 min drive - 12.8 km
  • A bridge over a turquoise body of water with a building labeled "SPRINGS BOTTLING CO" in the background.
    Disney Springs™
    20 min drive - 25.0 km
  • A dragon with a green gem and a blue castle in the background.
    Magic Kingdom® Park
    20 min drive - 23.2 km
  • A large blue globe with the word "UNIVERSAL" in gold letters.
    Universal Studios Florida
    31 min drive - 41.5 km
  • Surfari Water Park
    3 min walk - 0.3 km

Getting around

  • Kissimmee Station
    29 min drive
  • Orlando International Airport (MCO)
    47 min drive

Restaurants

  • Wawa
    4 min drive
  • Checkers
    8 min drive
  • Taco Bell
    5 min drive
  • Culver's
    5 min drive
  • Taco Bell
    7 min drive

About this property

The Grove Resort & Water Park Orlando

  • Upscale family-friendly resort near Surfari Water Park
  • Located close to Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®, The Grove Resort & Water Park Orlando provides free water park access, 3 poolside bars and a corner/local shop. Active travellers can enjoy amenities, such as surfing/body boarding and fishing, at this resort. For some rest and relaxation, visit the 2 hot tubs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Enjoy the 24-hour gym, as well as activities such as boat tours. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on-site and mini golf.
  • You'll also enjoy perks such as:
    • 6 outdoor pools and a children's pool, along with a lazy river, a waterslide and cabanas
    • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, a children's club (surcharge) and surfing lessons
    • Wedding services, luggage storage and a dock
    • Guest reviews say great things about the family-friendly amenities, pool and helpful staff
  • Room features
  • All 865 rooms have comforts such as premium bedding, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
  • Other amenities include:
    • Heating and ceiling fans
    • Free toiletries and hairdryers
    • 52-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 37.28 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Dyve Bar
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 20.0 per week

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is available for a per service surcharge and must be requested at check-in. Fees vary from USD 30-95 per service, based on accommodation size and type of service required.

We should mention

Pool access available from 10:00 AM to 5:00 PM
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Grove Resort & Water Park Orlando have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 10:00 AM to 5:00 PM.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 3 Aug 2026 start from NZ$467, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grove Resort & Water Park Orlando pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grove Resort & Water Park Orlando?

Self-parking is available for USD 37.28 per night. Limited spots are available.

What time is check-in at The Grove Resort & Water Park Orlando?

Check-in start time: 4 PM; check-in end time: 2 AM. Early check-in is available for a fee of USD 84.38 (subject to availability). After-hours check-in is not available.

What time is check-out at The Grove Resort & Water Park Orlando?

Checkout is at 10:00 AM. Late checkout is available for USD 112.50 (subject to availability).

Where is The Grove Resort & Water Park Orlando located?

This family-friendly Four Corners resort is located on a lake, 0.2 mi (0.3 km) from Surfari Water Park, and within 9 mi (15 km) of Orange County National Golf Club and Disney's Animal Kingdom® Theme Park. Epcot® and Disney's Hollywood Studios® are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grove Resort & Water Park Orlando Reviews

8.0

Very good

8.2

Cleanliness

8.2

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5156 out of 10347 reviews
Rating 8 - Good. 2116 out of 10347 reviews
Rating 6 - Okay. 1558 out of 10347 reviews
Rating 4 - Poor. 740 out of 10347 reviews
Rating 2 - Terrible. 777 out of 10347 reviews

Reviews

Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resorts, awesome pools and water slides
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angela Renea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun resort and very convenient to parks and attractions! Loved the water park!
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Sheila

Liked: Staff & service, amenities
The staff was great
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I visit this location every other year. It seems to only get better and better everytime we go back. There is always something different to do for adults and kids, and the grounds are well maintained.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented a 3BR, 3 bath condo for my daughter’s birthday. Very spacious and comfortable. Had a fantastic time at the amenities like mini golf ($8 per person) and karaoke. Water park, lazy river and slides were fun.
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Jasmine

Disliked: Cleanliness
The property had potential to be amazing! The pool area was nice. The restaurant by the pool was convenient but my hotel room which was a 3 bedroom had all dirty towels I had to ask for more and use the washing machine to clean them. The pool towels we were given were dirty and the kitchen still had dirty pans in the oven. The upside was location and price. Close to Disney, shopping and food.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offered many amenities. However, there were just too many people there to float down the lazy river. Also, it’s also not a great place to stay if you want to stay put and eat at an official dinner restaurant. The food was more like pool food or a food court type of food.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Brayen Nissan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is very clean. The pool is very nice. The only issue was the room needs an update. The couch was ripped. The showerhead were barely working. broken Kitchen Cabinet, half of the plugs in the walls don’t work.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Shelia

Liked: Cleanliness, amenities, property conditions & facilities
This was the third time we stayed at the Grove. Check in was painless, staff at check in were very nice and helpful. The amenities are very nice for things to keep the family busy. Obviously as anywhere you vacation the price of reserving pool chairs or cabanas or food and drinks are higher than you would pay normally but that comes with the experience. The biggest issue for us was the speed of service and the elevators were the slowest I can remember experiencing anywhere we have vacationed. All staff interactions were good. The price for parking was ridiculous.
Stayed 2 nights in Jun 2026
Verified

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a 2.5 star resort. The rooms are extremely old. Not cozy or comfortable. Severely beat up. The pools are fine. It was cheap but wasn’t expecting the $50 a day resort fee taken out of my deposit after already paying in full before our trip. There’s a reason why this place isn’t refundable. Because they won’t be able to refill the rooms if you cancel.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. We enjoy the resort atmosphere and the water park for our toddler. Huge pools and a lazy river as well. Staff are always around the waterpark and pool area taking drink orders. Our room was ok…smaller bathroom could be upgraded with newer vanity and tub. Dislike the carpet in the bedrooms - feels old and dirty. Check in time gets busy. We arrived a couple hours early - room wasn’t ready but we were in que. Room was ready around 4pm (actual check in time). If you arrive at 4, you’ll be waiting until 5 or after…with kids that’s not easy. Parking is great, and was complimentary with our Expedia package.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Tabatha G

Liked: Cleanliness, amenities
The property was fine. It was the room that I had a little issue with - booked a room with a full kitchen, but didn’t have a skillet, a baking sheet, or any kitchen towels. Blinds were broken in one of the bedrooms so they couldn’t be lowered. 10 minutes before our 10am checkout time, the cleaning person just walked right in. She was super nice, but really? Pool options were great.
Stayed 5 nights in Jun 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was at 4:00 pm. When my family and I got there at 4:00 pm our room was not ready. They said we would receive a text message when our room was ready. At about 4:15 pm, I spoke to another employee and she was able to get us a room that was ready. The room was very spacious and modern. Very nice bathrooms, comfy beds, and just the right temperature. However, there were stains on the couch, table, and floor. There was also a small puddle of liquid on the floor of the living room, which I had know idea what it was. At one point during my stay, I also saw a medium sized cockroach crawling from behind the stove. My daughter really enjoyed the water park. So overall, my stay was good for the most part, the staff is very friendly it’s just whoever cleaned our room before we arrived needed to do a better job.
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Juliet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Grove Resort June 7–10 to celebrate my son’s 12th birthday, along with family members who were also celebrating birthdays. Unfortunately, our experience was disappointing. The N Wing elevator was out of service our entire stay, creating major inconvenience, especially for my son who struggles with anxiety and panic attacks. We also experienced ongoing air-conditioning issues that left our room uncomfortably hot overnight, triggering a panic attack for my son at 3:45 AM. When I contacted Guest Services for assistance, the response was unhelpful and no follow-up ever occurred. Additional issues included dirty floors in a family member’s room, overcrowded elevators due to housekeeping carts, vomit in the pool area, and inconsistent security procedures at the water park. While the Market staff were excellent and the food was great, the numerous operational problems significantly impacted what should have been a special family celebration. Overall, the resort did not meet the expectations we had for a birthday vacation.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Jodi

Disliked: Cleanliness, staff & service, amenities
When I first arrived and checked into our room, it wasn’t comfortable for me or my family. The showers were filthy, the master bathroom sinks had not been cleaned, there was a hole in one of the bedroom doors, and the washing machine had mildew inside. I immediately did not feel comfortable laying in the beds. I called guest services and explained the issues. They said they would send someone up to clean everything, but hours passed and by around 9:00 PM no one had come. I called guest services again and spoke to the same person, and instead of sending housekeeping, they moved us to another room. The second room was better and smelled like it had just been cleaned. However, the master bathroom shower still wasn’t in great condition, so we wore sandals while showering. Another thing I disliked was that the resort charges for almost everything. The water park is free, but attractions like the Flow Rider require an additional fee. If someone in your group loses a room key—charge. Early check-in—charge. Late check-out—charge. Extra towels—charge. Overall, the resort was okay outside of the room conditions, but based on my experience, I do not plan on coming back.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 3 bedroom and 3 bathroom condo. We loved the balcony to watch the sunset. Also, the ability to take 3 showers at once. They had a washer and dryer with a store downstairs to buy amenities. We loved the waterpark with 2 waterslides and a lazy river. The 2nd pool area was equipped with 6 pools and a hot tub so it didn’t feel crowded at all. They also let us have late check out for 1 hour for free. Would recommend for a relaxing, close to restaurants vacation spot.
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Adonis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was logistically very hard with young kids. We stayed in building 3 on the 6th floor. Even though we were “close” to the water park it was still confusing trying to find it. We noticed others wandering the halls looking at signs asking where to go. If you’re planning to stay on the resort it might work out but it was hard to jump in the car for a coffee run when your car is on the 5th floor of a parking garage. The fees on the hotel are pretty steep so be aware. Parking $35 a day, Flo rider is $35 per person for 30 minutes. Seats close to the pool are $60 (not cabanas), Mini golf is $8 per person and it’s 5 holes. finished in about 5 minutes. We have stayed at other hotels that offer these amenities and more for free. Be aware they do not offer free life jackets. They offered one for $5 per person per day. The water park itself has 2 slides for 48 in which my kids were too small for. The other kid section the large slide had plastic wrap over the entrance so guess it was closed. Our washing machine didn’t work when we arrived. We were offered 9am service which no one arrived for. Contacted desk who sent someone. We left to swim while it was fixed and I asked the desk if we would be contacted when fixed and they said no. Stopped back later and they said it’s being working on (for 3 hrs?) no one is in the room. Called AGAIN finally sent someone to replace. My husband asked if they could do something for the inconvenience and they said no. Overall service lacked
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Anar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a family of 3 with a child to visit Theam park. Resort was amazing location could not be any better. Balcony view at least from our room was amazing. Rooms need some small maintenance nothing crasy, dishwasher was a bit rusty due to detergent they provide, first time in my life I have seen detergent for dishwasher in powder. I am apliance repair tech so ironic. I never see that in my practice. Dryer in room works but dirty, heats up but does not dry cloth had to use balcony to dry towels. If you think about it like if book regular hotel you would spend same amount of money but will not have kitchen that is very helpfull, i can take those small cons not a big deal. Otherwise staff is wonderfull very helpful, pools are good , location is amazing utilise Walmart 😂, will save you tons of money on dining. Over all we are happy.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Rawle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very friendly and helpful.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went here on a family vacation and it was great! We plan to make it our yearly tradition. The rooms are huge and the water park is amazing for kids and adults. All of the staff was very kind and helpful. My only critiques would be that the master bedroom in our suite ran much warmer than the rest of the condo and our ice maker didn’t work. Also, ordering a drink at the pool bar took a very long time. There was a server at the pool but she never came back to us so we just ordered through the bar which appeared to be short staffed. Overall though, great experience! We’ll be back.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Re'ven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second year staying at The Grove. The space is excellent, and one of the few places that offers a full kitchen with 2 bedrooms and 2 bathrooms, and laundry within the room. The pools and arcade are a hit with the kids. I was expecting housekeeping services at least once during our week stay, but no one came. But I don't mind cleaning, and the room has laundry anyway.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Dr. Dotti

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our visit to the Grove was a positive experience and we enjoyed our stay. The staff members we interacted with were pleasant and helpful. One area that significantly impacted the experience was that the elevators in the building were not working. This created inconvenience and confusion when trying to locate rooms and navigate throughout the property, especially at a family-oriented resort. Additionally, it would be beneficial to offer restaurant or food service later into the evening, as extended dining availability would better support families and guests returning after activities. On a positive note, Josh at the bar provided excellent service and created a welcoming atmosphere. I also want to recognize the front desk associate who assisted with check-in (unfortunately I do not remember his name. I believe it's Carlos), as he was extremely helpful, professional, and made the arrival process smooth. Overall, we had a good experience and appreciate the hospitality, while offering these suggestions as opportunities to further improve guest satisfaction.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable but my only issue was that the hallway and lobby doors did not have handicap accessibility and it was challenging with my grandsons stroller getting in and out.
Stayed 4 nights in Jun 2026
Verified

6/10 Okay

Sanjeev

Liked: Cleanliness, amenities
Disliked: Staff & service
Poor room service, mostly rude staff. No cleaning service available. Rooms were good. No one picks phone at room service or front desk. Very frustrating to reach out someone for any replacement.
Stayed 4 nights in Jun 2026