Standard Double Room, 2 Double Beds

Reviews of Wingate by Wyndham DFW / North Irving

3 out of 5
Wingate by Wyndham DFW / North Irving
8220 Esters Blvd, Irving, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 560 out of 1135 reviews" "
Rating 8 - Good. 296 out of 1135 reviews" "
Rating 6 - Okay. 140 out of 1135 reviews" "
Rating 4 - Poor. 73 out of 1135 reviews" "
Rating 2 - Terrible. 66 out of 1135 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to continue your vacation in Dallas! A friendly, clean hotel. Great singing magpies in the trees behind the hotel and spring bunnies.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Michael, Thank you for your kind review! We are thrilled to hear that you enjoyed your stay with us and that our friendly service and clean accommodations met your expectations. It is wonderful to know that you appreciated the natural surroundings, including the singing magpies and spring bunnies that add a touch of charm to our hotel's environment. We strive to provide a peaceful and enjoyable experience for all our guests, and we are glad that we could be a pleasant part of your vacation in Dallas. We look forward to welcoming you back to Wingate by Wyndham DFW/North Irving on your next visit!General Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Maria, Thank you for the wonderful rating for Wingate by Wyndham DFW/North Irving! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. General Manager

10/10 Excellent

mansoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super staff and the room was amazing!
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Mansoor, Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with our staff and that you found your room amazing. Our team strives to provide exceptional service and create a comfortable and memorable stay for all our guests, and it is always rewarding to receive such kind feedback. We look forward to welcoming you back to Wingate by Wyndham DFW/North Irving on your next visit and continuing to meet your expectations.General Manager

10/10 Excellent

Mark

Everything and everyone
Stayed 4 nights in May 2024
Response from General Manager on 20 May 2024
Dear Mark, We appreciate you taking the time to write a review about your recent visit to the Wingate by Wyndham DFW/North Irving; your feedback is essential to us. It was a pleasure to read how much you enjoyed our clean, comfortable accommodations and helpful staff. We appreciate your patronage and hope that we will have a chance to serve you again in the future. General Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to airport
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Deborah, Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us and found our location convenient. Being close to the airport is one of our key advantages, and we are glad it added to your positive experience. We strive to provide our guests with a comfortable and pleasant stay, and it is wonderful to know that we succeeded in your case. We look forward to welcoming you back to Wingate by Wyndham DFW/North Irving on your next visit!General Manager

4/10 Poor

Bobby

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Someone, anyone....housekeeping, maintenance, front desk..should go look at the toilet in Room 209....better yet, go set on it and have them ask themselves.....is this right?
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Bobby, Thank you for staying with us and for writing a review. We apologize for the inconvenience you experienced due to the maintenance issue in your room. We have notified our maintenance team to address the problem. Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay. We appreciate your feedback and hope to have the opportunity to provide you with a much-improved experience in the future.General Manager

4/10 Poor

Tyler

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room pictures are a complete lie and fake. “Comforter” they offer you is comparable to a hospital blanket. The building isn’t even the same as the pictures. Unbelievable false advertising that Expedia allows.
Stayed 3 nights in May 2024
Response from General Manager on 18 May 2024
Dear Tyler, Thank you for choosing us and sharing your candid feedback. We apologize for not meeting your expectations. Our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with third-party websites for the property. We appreciate you bringing this to our attention and for your patience. We will review our third-party websites to ensure everything is up-to-date. We appreciate your business and hope you will stay with us again on your next visit to Irving.General Manager

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an overnight, passing thru DFW!
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Tami, We're delighted to hear that you enjoyed your overnight stay with us while passing through DFW! Providing a comfortable and welcoming experience for our guests is always our top priority, and we're thrilled that we were able to meet your expectations. If your travels bring you back to the area in the future, we would love to have the opportunity to welcome you again for another great stay. Thank you for choosing Wingate by Wyndham DFW/North Irving!General Manager

10/10 Excellent

Venessa

Travelled with family
Liked: Amenities, property conditions & facilities
Great especially for the price
Stayed 4 nights in Apr 2024
Response from General Manager on 10 May 2024
Dear Venessa, Thank you for the great review of Wingate by Wyndham DFW/North Irving. We are delighted you enjoyed your time with us. We look forward to seeing you on your next visit to Irving.General Manager

10/10 Excellent

Elsa Carolina

Staff is excellent! They were able to answer all our questions. There’s also a great restaurant open in the hotel until midnight which saved our night after a long trip!
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Ms. Carolina, Thank you for sharing about your time at Wingate by Wyndham DFW/North Irving. With a mission to provide superior hospitality, we take great pride in serving your needs and are delighted to hear that we exceeded your expectations. It is also nice that you enjoyed dining at our in-house restaurant. We look forward to accommodating you again whenever your travel needs bring you back to the area.General Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from Highway and shuttle to the airport
Stayed 1 night in May 2024
Response from GENERAL MANAGER on 11 May 2024
Dear Pamela, We greatly appreciate the kind words and compliments you have shared regarding SpringHill Suites Galveston Island! We are glad our location perfectly suited your needs and that you appreciated our complimentary shuttle service. We love that you chose to include us in your delightful getaway to our enchanting island destination.Best Regards,Irene Carrillo,General Manager

8/10 Good

John, San Diego

Stayed 1 night in May 2024
Response from GENERAL MANAGER on 11 May 2024
Dear John, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at SpringHill Suites Galveston Island; we hope to see you again soon. Best Regards,Irene Carrillo,General Manager

10/10 Excellent

Soonok

Clean
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Soonok, Thank you for choosing Wingate by Wyndham DFW/North Irving for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and fresh property. Thank you again for sharing these comments, and we look forward to welcoming you back soon.General Manager

10/10 Excellent

Keyan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Only complaint was that they didn’t have any cribs available.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Keyan, We're delighted to hear you enjoyed your stay with us! Your feedback regarding the availability of cribs is valuable to us, and we apologize for any inconvenience this may have caused. We strive to accommodate all our guests' needs to the best of our ability and will certainly take your comments into consideration to improve our services in the future. Thank you for choosing to stay with us, and we hope to welcome you back to Wingate by Wyndham DFW/North Irving for another wonderful experience soon!General Manager

10/10 Excellent

Norma

My stay was short,but everything was good on this property, and breakfast started early and have good quality
Stayed 1 night in Apr 2024
Response from General Manager on 4 May 2024
Dear Norma, We're thrilled to hear that you enjoyed your brief stay with us! Providing a comfortable experience, even for short visits, is our priority, and we're delighted that you found everything to your satisfaction. Our team takes pride in offering an excellent breakfast experience, with an early start and high-quality offerings. Your positive feedback means a lot to us, and we look forward to welcoming you back to Wingate by Wyndham DFW/North Irving for another enjoyable stay in the future.General Manager

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The room was amazing. Staff were very helpful. The onsite restaurant is so nice!
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear John, Thank you for being our guest and for taking the time to review your experience at Wingate by Wyndham DFW/North Irving. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We work hard to give our guests an exceptional dining experience; therefore, we are delighted to hear that your visit with us was excellent. Thank you for choosing our hotel, and we look forward to welcoming you back soon!General Manager

10/10 Excellent

Katherine

Stayed 1 night in Apr 2024
Response from General Manager on 19 May 2024
Dear Katherine, On behalf of our team at Wingate by Wyndham DFW/North Irving, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.General Manager

4/10 Poor

Veraan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't offer much, with no complimentary water. The hot shower barely produces warm water, and only a little comes out. The room smells musty.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Veraan, Thank you We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had difficulties during your stay. Please accept our apologies for being unable to provide a refreshing room and for the issue with the availability of hot water. We appreciate your patience, and it is our assurance that we will convey your comments to the appropriate individuals to take appropriate action. General Manager

6/10 Okay

howard

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My room had a smell to it. The breakfast was terrible. Cold eggs, pancake machine not working, ran out of yogurt. The facilities needs a refurbishment.
Stayed 3 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Howard, Thank you for taking the time to leave your valuable feedback. Please accept our sincere apology for any oversights in your room. Guest comfort and satisfaction are a top priority for us; therefore, we are disappointed that we did not meet these expectations. We have addressed these issues with the appropriate individuals. Also, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We are grateful for your patience and hope that you will visit with us again.General Manager

4/10 Poor

guadalupe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Rude staff at ftont desk. Front desk staff has no communication skills. Needs traing on customer services. Will mot stay here again. Will not recommend.
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Guadalupe, Thank you for providing a review of your experience at our hotel. We sincerely apologize for the unpleasant interaction you had with some of our associates and for the service shortfalls you experienced while here. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.General Manager

10/10 Excellent

Heather, Amarillo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and our rooms were very nice and clean. We ordered a hamburger from their patio kitchen and it was AMAZING!!! All in all, it was a wonderful experience.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Heather, Thank you so much for your kind words on Wingate by Wyndham DFW/North Irving! We're delighted to hear that you enjoyed your stay with us and that you found our rooms to be comfortable and clean. It's always a pleasure to know that our guests have had a positive experience. We're thrilled that you loved the hamburger from our patio kitchen – we strive to provide delicious dining options for our guests to enjoy. We look forward to welcoming you back for another wonderful experience in the future!General Manager

8/10 Good

alyssa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Alyssa, We appreciate your gracious rating about your stay at Wingate by Wyndham DFW/North Irving. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.General Manager

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice food cart and outdoor dining area.
Stayed 1 night in Mar 2024
Response from General Manager on 22 Apr 2024
Dear David, We are delighted to hear that you enjoyed our hotel's food cart and outdoor dining area. It's wonderful to know that you found our culinary offerings pleasing and that you were able to relish your meals in our picturesque outdoor setting. We strive to create a memorable experience for all our guests, and your positive feedback motivates us to continue providing exceptional service and dining options. We look forward to welcoming you back to Wingate by Wyndham DFW/North Irving for another delightful stay in the future.General Manager

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay...good breakfast...friendly staff
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Tami, We're thrilled to hear that you enjoyed your stay with us! Our team strives to provide a warm and welcoming atmosphere for all our guests, and it's wonderful to hear that you found our staff friendly. We're also delighted that you appreciated our breakfast offerings. We aim to provide a delicious and satisfying start to your day. Thank you for choosing to stay with us here at Wingate by Wyndham DFW/North Irving, and we look forward to welcoming you back in the future!General Manager

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a good rest
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 21 Apr 2024
Dear Oscar, Thank you for the great review of Wingate by Wyndham DFW/North Irving. We are delighted you enjoyed your time with us, and we appreciate your kind rating. We hope to see you on your next visit to Irving.General Manager

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel met our needs. The shuttle was very convenient.
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 21 Apr 2024
Dear Morgan, Thank you for the kind review of Wingate by Wyndham DFW/North Irving. We are delighted you had such an outstanding experience throughout our hotel and that you appreciated the convenience of our shuttle service. Reviews such as yours mean a lot! Thank you again; we look forward to welcoming you back soon.General Manager

6/10 Okay

Ernest

Staff were terrible
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 19 Apr 2024
Dear Ernest, Thank you for taking the time to share your feedback. We want you to know we are committed to providing the highest level of service and quality for every guest; therefore, we will address this issue with the appropriate individuals. We hope you will accept our sincere apologies for this experience and consider giving us another chance to make a better impression.General Manager

10/10 Excellent

John, chicago

Stayed 1 night in Apr 2024
Response from General Manager on 8 May 2024
Dear John, We are thrilled you had an excellent stay at Wingate by Wyndham DFW/North Irving, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.General Manager

6/10 Okay

Briana

Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 19 Apr 2024
Dear Briana, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.General Manager

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many peopleneeding shuttle transport to the airport however it was full. You have a great hotel but you need to increase the shuttle service.
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear John, Thank you for choosing Wingate by Wyndham DFW/North Irving. We are pleased to know that you had an enjoyable stay. However, we regret not meeting all of your expectations and have taken note of your concerns regarding our shuttle service. We appreciate your feedback, as it gives us valuable insight to improve our guest experience. Thank you again; we hope to welcome you back in the future.General Manager

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Glenn, Thank you for the high rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Wingate by Wyndham DFW/North Irving.General Manager

10/10 Excellent

Suma, Plainsboro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and rooms were all updated. It had a very good service.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Suma, Thank you for choosing Wingate by Wyndham DFW/North Irving and for your kind review. We are pleased to know we exceeded all of your expectations and that our well-kept property and exceptional hospitality met your expectations. Thank you again for being our guest; we look forward to your next visit.General Manager

10/10 Excellent

Geraldine Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Ms. Perez, We appreciate you taking the time to share a rating about your recent visit to the Wingate by Wyndham DFW/North Irving; your feedback is essential to us. We are delighted you enjoyed your time with us. We hope to see you on your next visit to Irving.General Manager

10/10 Excellent

Lekeith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very comfortable
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Lekeith, Thank you for choosing Wingate by Wyndham DFW/North Irving for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our fresh and spotless property. Thank you again for sharing these comments, and we look forward to welcoming you back soon.General Manager

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Landing for a late night quick nite & a beer was perfect ending to a very long day
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Robert, Thank you for the great review of Wingate by Wyndham DFW/North Irving. We are delighted you had a comfortable time with us after a tiring journey, and we exceeded all of your expectations. We look forward to seeing you on your next visit to Irving.General Manager

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place and close to airport
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Erin, Thank you for the generous review of your recent stay at the Wingate by Wyndham DFW/North Irving. We are pleased you found our location near the airport to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.General Manager

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Fredrick, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate by Wyndham DFW/North Irving. We look forward to your return and wish you all the best with your future travels.General Manager

10/10 Excellent

Zhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and roomy. Front desk is very polite and helpful.
Stayed 1 night in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Zhi, Thank you for choosing Wingate by Wyndham DFW/North Irving for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our spacious and fresh accommodations as well as the hospitality provided by our front desk staff. Thank you again for sharing these comments, and we look forward to welcoming you back soon.General Manager

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay when when flights through DFW require an overnight layover. Their shuttle service is efficient and driver's very courteous. Staff at the hotel are also very courteous and helpful. They serve a nice breakfast in the morning with plenty of dining area to sit. The rooms are very spacious with a sitting area, beds super comfy, and everything works. This last trip we stayed tow different days as we were in Texas to experience the eclipse. Both times the check-in was a breeze and we found out they have a small bar that is staffed for a beer or cocktail. Highly recommend and we'll continue to stay here when in DFW.
Stayed 1 night in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Victor, Thank you for your continued patronage, and we sincerely appreciate your loyalty. We are glad we continually strive to exceed your expectations and that our well-kept accommodations and courteous associates made for a memorable experience. It is also good to see that you loved our breakfast options and were also able totake advanatge of our convenient shuttle service. Thank you once more for recommending us to future guests and for sharing that you will be returning in the future. It will be our pleasure to host you again at Wingate by Wyndham DFW/North Irving.General Manager

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 12 Apr 2024
Dear Leslie, We appreciate you taking the time to write a review about your recent visit to the Wingate by Wyndham DFW/North Irving; your feedback is essential to us. Thank you for being our guest, and we look forward to your return.General Manager

8/10 Good

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last day of our trip. Wanted a convenient place that was close to the airport so we can get there easy in the morning without fuss. This hotel worked out great.
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 12 Apr 2024
Dear Takeshi, Thank you for the generous review of your recent stay at the Wingate by Wyndham DFW/North Irving. We are glad that our location near the airport was a highlight of your stay. Ensuring easy access to our guests' travel plans is a top priority for us! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.General Manager

10/10 Excellent

Tranquilla

Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Tranquilla, Thank you for letting us know your visit to Wingate by Wyndham DFW/North Irving was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.General Manager

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 12 Apr 2024
Dear Mark, Thank you for the kind rating of Wingate by Wyndham DFW/North Irving. We are delighted you enjoyed your time with us. We hope to see you on your next visit to the area.General Manager

8/10 Good

Alfred

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Convenient to airport. Clean and comfortable. Very spacious. Dining on premises. Breakfast was sparse, they were out of a lot of things. No hot water in the morning. The hotel was full and I don't think the hot water supply could keep up.
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 12 Apr 2024
Dear Alfred, Thank you for choosing Wingate by Wyndham DFW/North Irving. We are glad you had an overall enjoyable stay and that our spotless property and proximity to the airport met your expectations. However, we sincerely apologize for the issues you encountered regarding the lack of hot water and the inconvenience it may have caused. We strive to provide our guests with seamless visits but regret that this was not your experience. We will address your comments appropriately. Thank you again; we hope to have another opportunity to welcome you back for the exceptional time you deserve with us.General Manager

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the perfect place to watch the eclipes.
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Troy, Thank you for the kind review of Wingate by Wyndham DFW/North Irving. We are delighted you enjoyed your time with us, and we exceeded all of your expectations. Thank you again; we look forward to seeing you on your next visit to Irving.General Manager

8/10 Good

Rahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little noisy
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Rahil, Thank you for choosing Wingate by Wyndham DFW/North Irving. We are delighted to know that you had an enjoyable stay. However, we sincerely apologize for the noise disturbance you experienced and any inconvenience it may have caused. We certainly understand the frustration you must have felt and appreciate your patience in this matter. Please know that our front desk is always available to make your stay more comfortable. Thank you again; we hope to welcome another opportunity to provide you with the tranquil visit you deserve.General Manager

6/10 Okay

Rio

Liked: Amenities
Disliked: Cleanliness
Was OK until i found a cockroach in my room how it got in their is beyond me but it was gross regardless, the staff reluctantly got rid of it and beyond that the food was poor in taste breakfast and the dinner, staff we're hard to understand yet I'm from their origin background too. Yh weird time at the hotel but America was fun saw an eclipse and shot guns
Stayed 3 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Rio, We are delighted you loved so many aspects of our hotel and appreciate you sharing your experience. However, we are sorry we did not live up to all of your expectations, and we are grateful for feedback that helps us improve. Thank you for staying with us, and we hope you will give us another chance to provide you with the hospitality you should always expect from us.General Manager

6/10 Okay

MAYA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel advertises breakfast but the choices were less than desirable. There were no scrambled eggs, no bacon and it closed early every day (the excuse was that the food trucks didn’t deliver the food). Staff was friendly and accommodating, rooms were clean, and property was well kept.
Stayed 3 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Maya, Thank you for your candid feedback. While we are glad you appreciated our well-kept property and thoughtful associates, we truly regret your disappointment with our breakfast options and hours and the inconvenience caused due to it. We are continually striving to improve our guests' experience; therefore, we appreciate all of your comments. Thank you again; we hope to welcome you back in the future for the exceptional visit you deserve.General Manager

8/10 Good

Thimia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Close to highway. 10 mins from airport. Great
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Thimia, Thank you for the generous review of your recent stay at the Wingate by Wyndham DFW/North Irving. We are thrilled to know that you had a comfortable experience and that you loved our well-kept property and found our location near the airport and highway to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.General Manager

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Wonderful staff.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Guest, It was a pleasure to read your review about the excellent service you received from our staff and that we exceeded your expectations. Our associates are dedicated to going that extra mile to make you feel at home. We appreciate all of your compliments, and thank you for taking the time to post your review. On behalf of Wingate by Wyndham DFW/North Irving, we invite you to stay with us again anytime you are in the area. General Manager