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"Good"

"The reception staff was wonderful for both check-in and check-out. l've stayed at The Thistle often over the years, and two years ago was the only time l was not well-treated. so last year l stayed at The Leonardo. l've been back at The Thistle twice this year, and am glad l decided to do so because l was treated well, once again. Hoping this bodes well for continued future stays because l really like your hotel."

"Check in was fast & easy"

"Great location by airport. Double pained windows with space between to block out plane noise. We were on the 2nd floor saw many planes take off. Beds were soft and Featherly, bathroom nice and large with shower/bath combo. We were exhausted after a long train ride from Paris, and we ate dinner there, very good food. Exactly the high standard you would expect from a Hyatt."

"incredibly convenient for a morning fligh and very comfortable and quiet. Our room had no windows but that hardly mattered for sleeping through the night."

"Lovely hotel"

"Easy access to Heathrow. Staff were lovely. "

"I loved the unique look of the hotel, the quiet and dark rooms, and the amazing breakfast options. "

"Excellent choice for an airport hotel, clean comfortable and great service "