Congerstone Hotels, Nuneaton

"Paid 260 quid for a junior suite, dinner and breakfast. Arrived and checked in ok. Room was ok but it wasnt well kept. The desks and cupboard were warn and chipped. Bed was hard and my duvet was a single put in a king size duvet cover. Mini bar was empty and room poor for a 4 star hotel. I stayed at much better. Dinner wasnt great either. Caeser salad was old leaves and chicken tasted reheated in the microwave. When i complained all i got was I will tell the chef. Chips were a bit soggy and the gammon was chewy and not very hot. Drinks were ridiclously priced for an pint of guinness and j20 was 11 quid. Would be cheaper in London. Breakfast was ok, but hot food was mostly cold. Bacon and beans were stone cold as were the eggs. Sausages were hot though. Next time I will go to a premier inn."

"Stayed 2 nights for an exhibition. Everything was as expected and recommended"

"Ideal airport stay .. bar & restaurant is light and airy .. food is lovely and staff are friendly and helpful in all areas "

"Beautiful hotel with excellent staff that made the whole trip very special for us. Thankyou"

"Rooms very small"

"My 2nd time staying here. I usually just stay overnight to see my sister in law, who lives very close by. Love the style of the hotel. Very lovely bathroom. Close to the coach station, which we used getting in and out of Coventry to Heathrow Airport. Also very convenient to restaurant and a mall within a few steps. 20 minutes from Coventry station which is very walkable, and convenient to us getting to the Yorkshire."

"Lovely staff, smooth check in, clean room and a comy bed"

"Refurbishment in progress but staff doing their best"

"Easy free parking. Check in staff friendly. Rooms whilst fine for my needs felt a bit tired and my radiator was barely working so room never properly warmed up. "