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"No running hot water. Called in the evening and again in the morning with no answer. Cold shower it was. Room was too much money for the condition. Location however is convenient."

"Breakfast was lovely good choice, beds were comfortable rooms clean although some rooms could do with being refurbished on the whole nice hotel "

"Room was clean, staff were very friendly and helpful. The breakfast had a good selection. We had a great stay and enjoyed a day at the caves the next day. "

"All the staff were lovely. The Marco Pierre White restaurant was amazing. Breakfast was very nice also. Our room was in poor condition and certainly not 4☆ "

"Really friendly and kind staff. My son was unwell and they showed genuine concern for him as well as offering practical support. Lovely people and a lovely way to start our holiday."

"Comfortable room, excellent breakfast and very friendly staff."

"Internet slow"

"Clean quite and good breakfast "

"We were able to check the car into the carpark 2 hrs prior to our check in which was handy. Nice size room but the bathroom door which had transparent glass on the top was opposite the bed meaning to privacy whilst on the loo! The sash windows rattled and one would not lock so we had to ram a piece of cardboard down the side to stop the rattling noise. Comfy bed and pillows. The floorboards were the creakiest I've ever encountered so it was really difficult trying to get to the kettle to make myself a cuppa whilst my husband was sleeping. The bathroom sink was far too small to be of much use but the shower was good. Overall good value for money and a great night's sleep. "