Chessington North and Hook Hotels, London

"Great hotel in super location"

"Will definitely stay here again"

"We loved the location of this hotel, it was walking distance to theaters and many top restaurants. The staff were always helpful and friendly. However, it needs some serious maintenance work. The shower never drained right, the second day we had to turn off the water three times in the middle of showering to let the water drain so it wouldn’t run onto the floor. After they tried to fix it we only had to turn it off once during each shower. We had water leaking from the ceiling in the bathroom on three mornings. The first time it happened it was clear from stains on the ceiling that it was a recurring problem. So not sure we would recommend this hotel for those reasons."

"The location of the property is good if you are wanting to be close to the underground The rooms are comfortable"

"Room was clean and breakfast was very good"

"The service is very bad."

"Breakfast selection was lovely. Room a bit tight, however, bathroom with tub & walk-in shower very large. Room was clean & staff was great."

"Room was clean and AC working perfect "

"Excellent property, location and service. Highly recommend"