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"We booked a superior room and unfortunately the room was located on the Ferry parking. There was no other room unless we spent 700$ extra for the 3 nights. We hardly slept that night. We insisted and got for the other 2 nights a room at the center of the building on same floor 2. Floors 3 and 4 have been renovated but the others need refurbishing. Location of the hotel otherwise is excellent and breakfast buffet delicious. Menaggio is charming"

"The most amazing view in all of Bellagio "

"By far the best hotel on Lake Lugano. Amazing spa"

"Location was nice right on the lake. The breakfast was great. Staff at check in were good but otherwise no real contact with many. The room had an unusual set up and was difficult to access/store our bags. There was no surface or space big enough to put them (we had small bags!). The shower was in the same room as the bed. Bathroom area was clean and modern except it only had a sheer curtain on the giant window and didn’t offer much privacy when the lights were on (this was REALLY weird!). It’s a nice, clean updated hotel/room. Maybe other rooms are set up differently??"

"One of the best hotel experiences I’ve had. Beautiful property and spacious room with our own patio overlooking the lake. Very quiet room. The staff are fantastic with help for everything!! The breakfast had lots of variety and everything was delicious. The restaurant is heavy with seafood options and everything we tried was great. The only thing that would make things better is if they had a hotel shuttle in to Bellagio. Even without that service, the bus is super easy and there is a stop right outside the hotel. 10/10!"

"Everything was perfect "

"Beautiful hotel with high quality rooms. The spa/gym was amazing. Staff are very friendly, food was great and the views of the lake and mountains perfect."

"Magical! Amazing! Stunning!"

"Possibly the best hotel experience I've had in the last decade. Hard to find anything here to improve upon."