Search Villas in Charleston

"There was both good and bad about this property. The room was spacious, the bed was comfortable and the wine and cheese social each evening was nice. The room had wallpaper coming off the wall and the shower doorlwas very hard to open and close without scraping the glass causing a loud noise each time. The restaurant was below average and the check-in and check-out process was poor. They sent a pending charge of $3,000 at check-in on a final bill of around $1200. At check-out I had to go and get the luggage rack, carry it up to the sixth floor and load my car without any offer of help from the hotel staff. Finally, when they brought me my car from being valet parked (inside I was told) it was absolutely filthy after being given to them clean. "

"Lovely hotel with superb food and service! We would go back! "

"Fresh Breakfast. Tristin at the desk was extremely efficient and pleasant. Needs new carpet along walkway to rooms. "

"We were in the second building which is exterior doors, the building is completely rundown on the outside. There is like a seating area between the two buildings were very sketchy people were sitting out there in the late evenings. Our room itself inside was fine. We never ate breakfast in the main hotel so cannot review that, but was not impressed at all with staying in the second building and felt kind of uncomfortable walking to our room late at night two women. If I stayed again, I would definitely say I wanna be in the main building. You could hear the highway from our room air-conditioning unit leaking in the right in the walkway outside of our room constantly and just very loud. You could hear everything next door."

"Great hotel. Second time here. My only regret, is that I didn’t know they were remodeling, and the pool was closed."

"Staff was great"

"Hotel suite decor was dingy. Absolutely no privacy as I opened 104 suite door into main concourse for the hotel. Open door or downstairs window curtain to find guests at hotel restaurant or patio staring right back at you. Outdated carpets and furniture. Cramped into two room split level suite with almost no direct sunlight through two small windows. Bed spread and linens, comforter were rather cheap quality. For me to use 2nd sofa bed, I had to move faux marble coffee table. Just two pillows (without cases) and a sheet for it. Despite high end cost of stay, ($2900 for 3 nights!) none of the three wine bottles placed in room were complimentary $25 ea. Lots of emphasis on booze in decor and amenities and the staff’s approach to defusing tension and stress w guests check-in is to randomly offer you a rum punch when you check in. On positive note, valet service was excellent. Overall a total bust except for the Charleston southern “whiskey gentry” that seem to love the place. "

"Bathroom was very small and there was no water pressure"

"The room was filthy, the property was dirty, poor customer service. I requested that the room was cleaned and that did not happen!!!"