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"The staff friendliness on the executive lounge level was excellent. Hotel staffers kept the room clean twice a day. Impeccable service."

"The staff were very nice. English was a problem but we worked through it. Buffet breakfast was more than expected and we enjoyed it very much. You could not ask for a better location. Minutes from a metro, and 5 minutes from the Bund. Our room was comfortable and very clean. "

"great view of Shanghai, the staff was very helpful "

"Good location "

"Room was in like new condition. Would have like more electrical outlets next to the bed. Staff was good. Young man that helped take our luggage was a university student majoring in hospitality management. He was polite and conversant in English. Breakfast option was good. Location of the hotel was convenient in that we could walk to the departure terminal. Glad we didn't have to leave the airport for lodging. "

"Very clean room. Stsff ftienfly and helpful. Jerry helped me eith my Didi so I can get my ride to dinner. Jessica found me a new room with 2 beds. Matt, William,Davin all helped me out"

"Best place to stay in Shanghai!"

"Room is very nice and spacious! "

"Clean and beautiful "