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"Staff lovely despite obvious shortages of menu items and basics. They dealt with problems the best they could with the lack of any management being available to offer support to one female staff member on second shift working without uniform another female staff member on her fourth week with the hotel with limited training and a male staff member multitasking to help with anything and everything. Room was clean and bed was comfy Free Wi-Fi Good buffet breakfast although some items fry due to being kept in heat pans too long. No brown or wholemeal bread available. Check in and out went smoothly "

"Arrival- staff were helpful: My room was too hot, so another room was found for me. Any questions I had were dealt with immediately and successfully. Parking is available (1st come - 1st served!!) but reasonable cost. Central position and near most amenities, shops, etc."

"Great value and includes breakfast !! , clean and tidy , will stay again "

"The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up "

"The bed I had was harder than I’m used to so that was a bit of a let down. As for breakfast it was help yourself. Fine for things like cereals, yoghurt, fruit juice and toast, but not for cooked food. That should be cooked to order not put out and kept warm for an hour or two. The eggs were really tough."

"Beautiful hotel in a great location. The staff were extremely friendly and helpful"

"Cool place. Great bar staff. Great location for a weekend stay. "

"Lovely hotel in a great location. Staff are very friendly. The rooms are clean and comfortable. The bar and restaurant are very nice"

"Great facilities. Refurb on whilst we were staying but staff didn't really go the extra mile to mitigate the changes lots of hassle on check in. Asked for an invoice for business expenses as need VAT one. Hotel said they can't provide this despite the fact I have one from another Holiday Inn I stayed at 3 days ago on the same trip (also booked through Hotels.com). Asked for a credit card for room security expenses in case of damage - again the earlier Holiday Inn from the same trip didn't need this so seems to be different protocols between hotels in the chain? Hotel were also complicated about using pool. Can't use it after check out and this wasn't communicated on check in so worth being aware of this limitation. They did extend check out to allow this so resolved in the end but worth being aware of. "